Question about Canon Office Equipment & Supplies
Erm... the cartridge is wrong. There is not much more one can do to communicate the fact the cartridge is the problem.
Throw out the compatible one you bought - or if you want a refund, return it the store as faulty - and get a replacement. I suggest a genuine one since you had the problem with a faulty compatible (up to 30% of compatibles can be faulty)
I bet you a Fixya rating that once you replace the cartridge for a correct genuine item, your message will go away and your printer will once again be happy.
Posted on Jul 16, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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