There are two different fans in this model, as with almost all over the range microwaves.
One is the hood vent exhaust fan, which you can turn on and off at will, and which should always be on when cooking on the stove top.
This fan does not automatically come on when you cook with the microwave.
The fan which should always be on (automatically) when you are microwaving is the internal magnetron cooling fan.
If the cooling fan fails, the magnetron can overheat and the thermal cutout (TCO) / thermostat will open, killing the power to the oven. Ideally, this protects the magnetron from being destroyed.
If the thermal device is a thermostat, it will reset when it cools down, and the oven will work.
If the thermal device is a true thermal fuse, it is a one-time device and if it blows, it will have to be replaced.
If your cooling fan is bad, it needs to be replaced before using the microwave.
You can usually find helpful exploded view diagrams and order parts by entering your full model number
here.
There
should also be a "mini-manual" hidden inside the unit behind the
control panel or hidden on the left side behind the grille, which is
very helpful when troubleshooting & testing.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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