Hello, thanks for using fixya ,
You can try to restore as factorry setting,
http://www.nokian97blog.com/2009/08/how-to-hard-reset-n97/
http://static.commentcamarche.net/en.kioskea.net/pictures/yK4hMVlB-nokk-s-.png
I am ready for your reply.
Hope this helps.
If you are helped you can rate on the 4 thumbs and leave a short comment,because,
this is the free side and I can get the chance, to help people like you .
Thanks for using fixya .
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