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Without seeing it it is impossible to be 100% sure but generally this will indicate a short in the motor. If it is within warranty I would return it to place of purchase for replacement. I work as a service tech for vacuumspot and if it were out of warranty I would probably replace it as steam cleaners are a pain to repair (generally)
When the main trip cuts out it indicates current leaking to earth within the guilty machine. In machines that combine electricity and water in close proximity (like yours) this problem is almost always caused by some electrical component getting wet. I'm not familiar with this particular machine, but doubt if there are any user-serviceable parts. If there are any covers you can remove easily, you might try just exposing the innards and make sure they are dry. If you can get inside, a gentle blow with a hair dryer might help.
As for repair centres, what part of the UK are you in? The place where I work is in south Oxfordshire, and we're always happy to have a look at problems like this... but no guarantee at this time, of course!
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