Question about Samsung Digimax S500 Digital Camera

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Beeps three times lens is stuck out and won't come on

While taking pictures the batteries died and now with new batteries all the camera does is come on beep three times and goes off. how can we fix this problem? lens is out and wont go back in sounds 3 beeps when i turn it on then it goes off again tried new batteries lens still not moving

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  • carvin1984 Jul 17, 2008

    I have the same problem but the lens is closed. I turn it on then three loud beeps later it automatically turns off. Is there any way to fix this problem?

  • CELTS Jul 21, 2008

    SAME PROBLEM LENS STUCK OUT REPLACED BATTERIES 3 BEEPS NOTHING HAPPENS.

  • brunie613 Sep 14, 2008

    I have the same problem. My Samsung s500 just beeps 3 times when trying to turn on with new batteries. I like the camera better than my new one. Thanks

  • Anonymous Oct 13, 2008

    I'm experiencing the same problem as carvin1984 but none of the solution below worked for me. Any other ideas?

  • Oliver9 Oct 13, 2008

    I'm experiencing the same problem as described by carvin1984. None of the solutions suggested here worked for me. Any other suggestions?

  • KEdesigner Oct 17, 2008

    It died in the middle of my "photo shoot." The screen went blank, the power went off and the lens is stuck out. I had brand new rechargeable batteries in there, I used the camera two days before and it was fine. It was fine for a whole hour of shooting, then just ka-put. This suggestion didn't help at all.

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My Samsung digimax s500 camera was working fine. Now when I put in new battereis it starts to go on then 3 beeps and off. I would like it remedied as I bought a Sony and don't like it as much. Thanks

Posted on Sep 14, 2008

Use a Vacuum around the scope it works like a charm! Just give it a couple seconds...

Posted on Sep 06, 2008

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The tapping of the padded usb connections corked for me. Very easy. :) Thanks for the help!!!!!!!!!!!!!!!!!!!!!

Posted on Jul 20, 2008

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Instructions

If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

If your camera is out of warranty, or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

5) If that doesn't work, there is an online guide for dismantling Canon cameras and fixing the E18 error. (NOTE: Try this only if your camera is no longer under warranty!) It is a great guide with pictures and it can be found here.

There are 2 other guides, one Bulgarian and one Estonian with the take apart procedure for Canon cameras. They are not in english but have a lot of pictures which help with the process.

- Bulgarian guide
- Estonian guide


If you found these E18 repair instructions useful, consider bookmarking this page or posting your experience in the posting area. If you have any ideas for improving the web site, so it can benefit more people, feel free to share them with us

Posted on Jul 16, 2008

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W#ell I was pulling my hair out with my camera problem. Its only a little over two years old.

Turned it on and it beeped three times, lens out slightly. I found that if I turn it on now and pull out the lense that it is now ok. I will blow around the lense with my air compressor and see if that solves my problem. Wait right there >>>Used a air compressor but did not solve the problem. Did find that when the unit is turned on you can pull out the lense for picture taking. Will get it fixed..

Joe

Posted on Sep 18, 2008

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