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Problem with Samsung Digimax S500 Digital Camera
beeps three times lens is stuck out and won't come on
while taking pictures the batteries died and now with new batteries all the camera does is come on beep three times and goes off. how can we fix this problem? lens is out and wont go back in sounds 3 beeps when i turn it on then it goes off again tried new batteries lens still not moving
Solutions (5)
W#ell I was pulling my hair out with my camera problem. Its only a little over two years old.
Turned it on and it beeped three times, lens out slightly. I found that if I turn it on now and pull out the lense that it is now ok. I will blow around the lense with my air compressor and see if that solves my problem. Wait right there >>>Used a air compressor but did not solve the problem. Did find that when the unit is turned on you can pull out the lense for picture taking. Will get it fixed..
Joe
Use a Vacuum around the scope it works like a charm! Just give it a couple seconds...
The tapping of the padded usb connections corked for me. Very easy. :) Thanks for the help!!!!!!!!!!!!!!!!!!!!!
Instructions
If your camera is still under warranty, the best thing you can do is to
take it to the nearest official Canon repair shop and Canon should fix it for
free.
If your camera is out of warranty, or if Canon refuses to repair it for
free (happens sometimes if for example they suspect the camera has not been
treated properly) you can try some of the methods listed here to repair it
yourself. These simple methods have helped a lot of people fix their cameras.
Before trying any of the suggestions, make sure your Canon has fresh batteries
and it is in recording mode.
1) Remove the batteries from the camera, wait for a couple of minutes,
then put them back in and turn the camera on.
2) Try compressed air. With a fine tip blow off gun and dry compressed
air (20 lbs) set the tip between the lens turret and the camera body and turn
on the air while moving the tip around the lens. It should remove all dust and
sand. Turn the camera on and it should function fine.
3) Another method is to tap the padded USB cover part on a hard surface,
for example, a desk. It sounds so simple, but very often in works.
4) Try forcing the camera lens:
Turn off the camera. Place it on the back with the lens facing up and take a
look at the spacing between the lens and the lens housing. If you notice that
the gap is not even all the way around the lens, the problem should be easy to
fix. This type of a problem usually occurs if the camera was dropped while the
lens was extended.
Simply - VERY GENTLY - press down the lens on the side where the gap is the
biggest. You should hear a "click" as it pops back into place. Try
powering the camera back on.
If the lens doesn't extend at all or it extends, and then retracts again, do
the following. Turn the camera off. Take the camera in one hand and with the
other gently take one part of the lens and gently move it round in a circular
movement. Do so with both sections of the lens. You will hear a
"click" as it pops back in place. Power the camera on.
Another version of this fix would be to pull and twist on the largest ring of
the lens while turning the camera on. Listen for a "click". If at
first the focus seems to be off, turn the camera on and off and take lots of
pictures, close ups and distance. Focus should slowly start improving.
5) If that doesn't work, there is an online guide for dismantling Canon
cameras and fixing the E18 error. (NOTE: Try this only if your camera is no
longer under warranty!) It is a great guide with pictures and it can be
found here.
There are 2 other guides, one Bulgarian and one Estonian with the take apart
procedure for Canon cameras. They are not in english but have a lot of pictures
which help with the process.
- Bulgarian guide
- Estonian guide
If you found these E18 repair instructions useful,
consider bookmarking this page or posting your experience in the posting area. If you have
any ideas for improving the web site, so it can benefit more people, feel free
to share them with us
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