Question about NetGear DG834G Router

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DG834GT Failing to Find an ADSL Line

Is this a fault people are aware of? It brings wifi up and then doesnt find the ADSL line! It's really annoying as it suddenly happened.

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  • 2 more comments 
  • russelloakes Jul 17, 2008

    I've tried that, Bt say the line is ok. I think the router is knackered.

  • russelloakes Jul 17, 2008

    Windows Vista Home Basic, and two XP machines and a Mac running Leopard, tried connecting on all three now and there all dead. In the config on the modem its telling me it fails to find the ADSL line.

  • russelloakes Jul 18, 2008

    I've connected directly to it on two pcs and its fruitless. I mean when i log into the router admin screen it just says cannot find adsl line.

  • russelloakes Jul 18, 2008

    its a combined router and modem.

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Power down your modem, your router, wait 60 seconds. Power up your modem. Let it completely cycle up. Power up your router.

Call your service provider if this doens't work

Posted on Jul 17, 2008

  • 2 more comments 
  • Pamela Bates
    Pamela Bates Jul 17, 2008

    I doubt your router is knackered.



    Take the router out of the loop. Directly connect via ethernet to your modem and see if you get access.



    What version of operating system are you running?

  • Pamela Bates
    Pamela Bates Jul 17, 2008

    Not clear about your last response. Did you eliminate the router and physically connect directly to the modem?

    What do you mean in the config on the modem?

  • Pamela Bates
    Pamela Bates Jul 18, 2008

    If you are directly connected to the modem from your pc via ethernet or usb and you cannot get out to the internet your modem is knackered not your router.

  • Pamela Bates
    Pamela Bates Jul 18, 2008

    If you haven't already tried the troubleshooting in Chapter 8 of this reference try it.

    http://kbserver.netgear.com/pdf/dg834gt_...



    Otherwise I would reset the unit and reconfigure the whole thing.

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