Hi,
The issue yo are facing may be because the USB drivers are corrupted, I advise you to uninstall all the USB port. To do so:
Click Start> Control Panel> Hardware and Sound>Device Manager (click View hardware and devices)> Click the (+) sign in front of USB COMPOSITE DEVICES to expand it, you will a list of USB devices, right click on each of them & click UNINSTALL and then restart the computer.Once the computer is restarted wait for couple of minutes and then try to use a USB device. You should be back in business.
If in case the issue still persists, then you can restore the computer back to factory default,to do so, follow the below steps: Turn OFF the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10" key, i.e Alt+f10, it will open the recovery console, select full factory restore and follow onscreen instruction.
NOTE: This will erase all the datas on the computer.
Thanks and regards,
Jitha
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