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Hi!Before i have virus in laptop and i delete,now i can.t to sign in yahoo messenger,i try and i try past 1 week,i delete yahoo messenger and to instal again,not work i delete antivirus norton 360 2.0 and was good instal good,but still i can.t to sign in.Please help me with this problem.Thank you!

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  • Hitesh Thappa May 11, 2010

    HI elena

    sorry to say but dindnt understand your problem.
    what is your problem is it that you cant
    install yahoo messenger or
    you cant acess yahoo messenger.

    please clarify.



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  • 115 Answers

Make a complete scan and install yahoo messenger again

Posted on Jul 16, 2008

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Hi,

I think this is problem of Virus called torjan, Just run you antivirus & scan whole PC. Clean temporary internet files & other unwanted files from PC. Delete your Previous Chat & other History related with Yahoo Messenger. Then uninstall yahoo messenger. Don't forget to clean your PC.

Then Go to yahoo.com & Download latest updated version of yahoo messenger & install it on your PC. & Now i hope your problem will fixed 100% guarantied.

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Try these steps: For XP

1. Exit Yahoo! Messenger by right-clicking the tray icon and selecting "Exit."
2. On your keyboard, press "Windows Logo+R" to open the "Run" command.
3. Type in "cmd" and click "OK." This opens a Command Prompt window.
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Delete your Avatars and Icons files. Here's how:
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uninstall the previous version through these steps:
XP OS To do so, kindly follow these steps: 1. Click the "Start" menu and select "Run." 2. Type "appwiz.cpl" and press "OK." (This is a shortcut to "Add or Remove Programs.") 3. Select "Yahoo! Messenger" and click "Change/Remove." 4. In the window that opens, click "Finish" to uninstall. 5. Click the "Start" menu and select "Run" again. 6. Type in "%ProgramFiles%\Yahoo!\" and press Enter. 7. Delete the "Messenger" folder.

VISTA OS 1. Click the "Start" menu and select "Run." If you do not see the Run command, then select Start > All Programs > Accessories > Run. 2. Type in "appwiz.cpl" and press Enter. This opens "Programs and Features." 3. Select "Yahoo! Messenger" and click "Uninstall." 4. Click the "Start" menu and select "Run" again. 5. Type in "%ProgramFiles%\Yahoo!\" and press Enter. 6. Delete the "Messenger" folder.

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1 Answer

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For XP:
1. Exit Yahoo! Messenger by right-clicking the tray icon and selecting "Exit."
2. On your keyboard, press "Windows Logo+R" to open the "Run" command.
3. Type in "cmd" and click "OK." This opens a Command Prompt window.
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1. Exit Yahoo! Messenger by right-clicking the tray icon and selecting "Exit."
2. On your keyboard, press "Windows Logo+R" to open the "Run" command.
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rd "%ProgramData%\Yahoo!\" /s /q
reg delete HKLM\SOFTWARE\Yahoo /f
reg delete HKCU\Software\Yahoo /f
del "%ProgramFiles%\Yahoo!\Messenger\*--*" /f /s /q
del "%ProgramFiles%\Yahoo!\Messenger\*.tmp" /f /s /q
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1 Answer

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*to edit/viewregistry, Start > Run = Regedit.exe

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posted by cjoenic@cj-skynet

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1 Answer

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[Solution#2]
1) ur internet connection is not stable or ur gateway machine is disconnectd

2) u may have virus or spyware on ur system try removing or ur OS is corrupted

3) yahoo messeger server maybe xperiencing conjestion and is dropping some its connections from clients


[Solution# 3] 1) Exit messenger
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3) Then look around for the profiles folder and right click and cut the broken IDs folder from indside it and right click and paste it to your desktop .. 
4) start messenger and try' ... 


Good luck

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