I have just bought a Maxtor mini 4 HD and want to connect it to my Apple Mac book. There are two cables marked "Power" and "Data & Power" It says to connect the Data & Power first followed by the Power and finally the other end to the mini 4. The Macbook only has two USB sockets both with the same logo. Do I have to use both of these and if so, which one first?
Hope someone can help
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Possibly, the USB is not receiving current enough and occasionally it resets the USB interface. Try connecting it to another system, or to a powered USB host, and see what happens. Another possibility (but you'd need to disassemble the external enclosure and connect directly the disk inside to a SMART-capable motherboard) is that the hard disk is developing a fault.
If that doesn't help, I would assume the worst and begin working on data recovery to be safe.
Try a free download of Seagate File Recovery.
You can preview your disc and file content in a simple hexadecimal viewer which tells you if a successful recovery is possible. You'll know in advance exactly which files can be recovered before you make a purchase.
If your files are recoverable, simply purchase the software for Windows or Mac and restore your files. It's that easy.
- Make sure that the hard drive (HD) is properly connected to the computer.
- Try connecting it to a different computer to make sure that the HD is the problem.
- Check the Disk Management in your computer to see if the HD could still be detected. Once detected, reformat the HD and it should work again.
To check the Disk Management:
NOTE: Make sure that the external HD is connected and turned ON.
1. Right-click "My Computer" (XP) or "Computer" icon (Vista) 2. Select Manage and click on "Disk Management". 3. From the Disk Management, you will see a drive letters 4. Write down all the drive letters and then disconnect the Maxtor HD from the computer. 5. If there's a drive letter that disappears, then that is your Maxtor HD. 6. Reconnect the Maxtor HD and reformat it. You may right-click the drive letter and there's an option to format the HD.
If you're hearing a clicking sound while the HD is turned on, mostly, it's already defective.
I had the same problem and the Maxtor/Seagate website did not have any solutions. I finally got in touch with Tech Support and got a fix. I was using it with a Dell tower and plugging into a USB port in the front. I also was using an after market cable.
I learned the Maxtor is a power hog and beeps and shuts down when it is not getting enough power. I did not know but the USB ports on the front of a desktop/tower computer do not provide as much power as a port on the back (the back ports are sometimes directly connected to the motherboard). I got a USBextension cable and connected it to a USB port in the back and it solved the problem.
I also learned that most laptop USB ports are not powerful enough to run the Maxtor. Mine would also not work if you attempt to share it by using an unpoweredUSB hub. I have gotten it to work with a powered desktop USB hub (Belkin).
I believe that this may explain why you get a "Y" cable with the drive. I could not find an explaination for the cable or how to use. There may be an accessory to purchase that attached to the cable and powers it.
I have one as well running along with a PC. PCs and Macs are formatted differently. Go to www.maxtor.com and create a search for reformatting from a Mac to a PC with your Operating System in the search as well. Should have no problems after doing that. It will tell you and or show you where and how to reformat.
If you?ve tried another hard drive with the same results it would seem unlikely that both were bad. The more likely candidate is an error in connecting them or a bad motherboard.
Your Maxtor hard drive is an IDE so check the following:
- You have two IDE channels on your board usually marked in some fashion Make sure you are connecting the drive to the primary channel.
- Are you using Master / Slave or cable select to identify your drives? Make sure you are using the correct cable depending on which system you are using.
- Make sure you have jumpered your drive correctly, in your case it should be set as Master or cable select.
- If you are using cable select make sure you have the drive plugged into the correct connector, typically it would be marked drive 1.
By the way home users should not attempt to take apart hard drives. There are no user replaceable parts and all you?ll do is ruin the drive.
Good luck and let us know how it goes.