Question about Logitech QuickCam Messenger Web Camera

1 Answer

Help..no sound I installed this quickcam a few weeks ago and it worked fine.Now I cannot get the sound to work on it. I went to their site and tried some of the things they told me but much of it I did not fully understand. I am a bit dumb in this area. I would like your help in solving this.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 82 Answers

Friend there are two possible problem and two possible solution in your computer.
First problem is that the volume control of your computer is lowered that you can't hear any sound. The solution is to find the possible volume controls in your computer. If you are using windows OS, Go to the CONTROL PANEL in your computer and double click Sounds and Audio Devices then check the level of your volume, also check if they are muted.
Here's how you do it:
Click START then point the arrow to settings click CONTROL PANEL then double click Sounds and Audio Device.
The next possible problem about your computer is when it is infected with virus. Having a computer infected with virus will affect some or in worst case all the functions of your computer.
The possible solution to this problem is to Reinstall the driver for your cam, but before you do that you must clean your computer with an updated antivirus program. reinstalling cam drivers is easy, just read carefully and follow the instruction prompted by the screen on your computer. In the case of the antivirus program you can download it through the internet.

P.S. if it helps you please don't forget to rate me.

Posted on Jul 16, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I lost my installation cd for Logitech Quickcam Chat


you can get the software in logitech.com try that once.

May 27, 2010 | Logitech QuickCam Chat Personal Web Camera

1 Answer

I have just installed quickcam express (bought several years ago) and used it to communicate via skype. For audio I am using creative communications headset. It all worked fine for several hours, but then...


Right click on my Computer -select Properties-select Hardware- device Manager-right click on the sound icon and there is drop down list then right click on them one by one and uninstall any uninstallable and restart the computer
OR try to upgrade to window XP pro
Or
control panel- select systems and right click on the sound icon and there is drop down list then right click on them one by one and uninstall any uninstallable and restart the computer

Jan 17, 2010 | Logitech QuickCam Express Web Camera

1 Answer

Problem in Installing Logitech QuickCam Connet to MAC OS. Previously I was using QuickCam Family.. it was working fine. Anyone can tell me from where I can get softwafe for this which is MAC compatible, As...


Problem in Installing Logitech QuickCam Connet to MAC OS. Previously I was using QuickCam Family.. it was working fine. Anyone can tell me from where I can get softwafe for this which is MAC compatible, As Logitech Site has only for Windows.

Feb 28, 2009 | Logitech QuickCam Connect Webcam

1 Answer

Disappearing Logitech mic pick


I tried it again with the camera plugged in (duh) -- and the driver reappeared, the microphone works fine -- I successfully completed a Skype test call. I don't understand why it works that way, but now I know.

Jan 28, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Installed Quickcam Deluxe and it shuts off my sound.


Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

Dec 17, 2008 | Logitech QuickCam for Notebooks Deluxe

4 Answers

Logitech quick cam communicate stx on Vista - microphone not working


Why isn't the microphone on my camera working?
trnsp.gif Answer The microphone may not work because of a hardware or configuration problem. To determine if it's a hardware problem, test the microphone in Sound Recorder.

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
The microphone may also be defective. To test this, try the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.

This article covers how to configure a Logitech camera's audio and video settings to work with Skype 3.6 or above. trnsp.gif Answer This article applies to the following cameras:
QuickCam Orbit AF
QuickCam Pro for Notebooks
QuickCam Pro 9000
This article applies to the following platforms:
Windows Vista
Windows XP
This article applies to the following 3rd party application:
Skype™ 3.6 or above

To set up Skype for video please be sure that your Logitech webcam is connected and working. This can be verifed by launching your QuickCam software and checking for a video stream withinin the QuickCapture video window. Once the webcam functionality is verified, please close the QuickCam application and follow the steps below.
  1. Launch Skype™ and click on "Tools" as shown in the figure below
    16439.jpg
    Fig 1
  2. When you click on "Tools" you will see a drop down list
    16440.jpg
    Fig 2
  3. Click on "Options" at the bottom of the drop-down list
    16441.jpg
    Fig 3
  4. A new screen appears. Click on the left side of the pane under "Video Settings"
    16442.jpg
    Fig 4
  5. Under the "Select webcam" drop down, please choose your Logitech camera, then click the "Save" button.
    16443.jpg
    Fig 5
  6. Click on "Tools" as shown in Fig 6 to get your Logitech Audio setup.
    16444.jpg
    Fig 6
  7. When you click on "Tools" you will see a drop down list
    16445.jpg
    Fig 7
  8. At the very bottom of the drop down list, please click on "Options"
    16446.jpg
    Fig 8
  9. When you click on "Options" you will see a new screen
    16447.jpg
    Fig 9
  10. On this new screen click on the left side of the pane under "Audio Settings"
    16448.jpg
    Fig 10
  11. You will now have the option to select your Logitech camera's Microphone as your main Audio source. Under the "Microphone" drop down, select the Logitech Microphone, and click "Save"
    16449.jpg
    Fig 11
  12. You should now be ready to use your Logitech webcam and microphone in a Skype video call.

Mar 25, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

Logitech QuickCam Pro for Notebooks


Bob P,
I have Logitech Quick Cam STX not exactly what you have but I think close. I got it to work with Messenger. I have made it through the installation. Not sure what I did to make it work.
I would assume it can be done. If you think it would help to compare our settings some how or for me to help in some other way please let me know. I will be online lots during the day next week as I am not working next week.

Good luck.

Dec 06, 2007 | Logitech Webcam

1 Answer

Sound - no video


Both try using windows live and set up audio and video in the settings as you did with Skpe, as it's a similair programme and supports any camera. If that works better then Skype has a problem with your camera makes.

Feb 21, 2007 | Logitech QuickCam Orbit Personal Web...

Not finding what you are looking for?
Logitech QuickCam Messenger Web Camera Logo

Related Topics:

26 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Webcams Experts

gaucherre

Level 2 Expert

180 Answers

WTF Chuck.....
WTF Chuck.....

Level 3 Expert

378 Answers

Pieter Vleeshouwers

Level 3 Expert

1410 Answers

Are you a Logitech Webcam Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...