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External drive was installed months ago; working fine. Grand-daughter did something to knock it out. Now it is not even listed as hardware attached to my computer

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IF the external drive fell, then it might be bad.

Posted on Jul 16, 2008

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Turn the computer off without the external hard drive being plugged in.
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When windows boots up, it will look at all the hardware and find the external hard drive, when windows finishes booting up you should be able to see the drive in my computer.

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Right click My Computer, Properties, then click on Device Manager.
Select Disk Drives then on tab menu Action, Add legacy hardware. Go through the setup and use CD's that came with Hard Drive otherwise search company site for drivers.

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If the device is recognized and not listed as a driver in the Explorer, then the disk is not recognized as having been partitioned and formatted. You can use the Disk Manager to see if there is anything listed on the disk.
Start - > right-click My Computer -> Properties
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If there is nothing on it, your MBR could be damaged, which needs to be restored.

Alternatively you could partition and format it, but then you'd loose the data on it, so that is a last resort.

I think a program called Acronis Disk Director Suite can restore MBR's. Have a look at this external hard disk troubleshooting article.

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You need to get a Seagate Harddisk Utility software to check the disk intergrity.

Although hardware issues like can sometimes be very difficult to fix due to the impact on a volatile component on the harddisk which are most times not replaceable

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