I have a Canon MX 340 printer. I have installed a brand new Canon 211 XL color cartridge, which I believe is compatible with this unit. Whenever I go to print something in color, I am getting the following error message: "Only the following cartridge will be used for printing: Black. Click OK to print with current cartridge. "If you want to use the following ink cartridge (Color), click Cancel Printing. Then select Both Black and Color for the Ink Cartridge Settings on the Maintenance tab of the printer driver and print again." What and where is the Maintenance tab of the printer driver?

The Canon Pixma MX490 can use the PG-245XL black and the CL-246XL cartridge.
The appropriate ink cartridges are listed in the specifications, the manual and the Supplies & Accessories information at the product support page: https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mx-series/pixma-mx490 .

I hope this helps.

Cindy Wells

Do you know what?. As a matter of fact,it is not compatible cartridges you buy. It is refurbished cartridges that repackaged with other brand as if this is their product. I say it is original cartridges that once empty and repackaged. So that's why when you install the cartridge the ink level stays low. You can make it sure by comparing it with new original cartridge. Find original cartridge,may be you can borrow from someone,which ink level still full and install on your printer. I am a hundred percent sure ink level will show properly :).

I suggest removing both colour and black cartridges.
Clean the contact strip on each with a kitchen cloth and replace.
good luck

Please reset the printer

1. Turn off your printer
2. Press and hold the STOP/RESET button
3. Press and hold Power ON button
4. While holding the Power ON button, release the STOP/RESET button
5. While holding still the Power ON button, press twice the STOP/RESET button
6. Release the Power ON button
7. Wait until it display an "idle" message. It will take about a minute.
8. When "idle" appear, open the top cover to expose the cartridges.
9. Lift up the cover for cartridge holder and take out both the black and color cartridges
10. Return the cover of cartridge holder and turn off the printer
11. Return the top cover and turn on the printer again
12. After the printer initialize, return the cartridges.

1. Press and Hold the STOP/RESET button and wait until it self restart.
2. Release the STOP/RESET button the the printer is restarting.
3. Wait for a few seconds

Hello , i have the same problem but vice versa. i bought my printer with the 210 and 211 cartridge and i bought now the 510 and 511 and the printer wont recognize them . all i know is that my printer is specially made for canada thats why it works only with 210 and 211 , so urs must be european because 510 and 511 are the cartridges for the european version of this printer . i've tried so hard to trick the printer so accept this cartridges but its not working . did u find a solution in the mean time ? i could really use some advice

I would not recommend using generics for the PG-210 CL-211. Canon builds these style cartridges with what we simply call a "digital fuse". Basically there is coding on the cartridge that turns the cartridge off once the printer believes it to be empty. For this reason we do not refill these cartridges in our shop, nor do we suggest refills at all. If you would like to use refills, Canon printers that take the 221 series cartridges refill well and are reliable. But make sure you only use refills of Canon original cores. Internet "compatibles" commonly don't fit right, or have communication errors.

The cartridge you have change are did not much or not compatible with your printer. You just buy a cartridge with the same brand of your previous cartridge that used and to make sure that your printer are recognize it. Because some compatible ink are cannot be recognized by other printer.

no both are different
Here are the list of cartridges u can use
MP210
PG-30 Pigment Black
PG-30 Pigment Black Ink Cartridge
PG-40 BLACK
CL-31 Color FINE Ink Cartridge
CL-41 Color
MP240
PG-210 Black Cartridge
CL-211XL Color Cartridge
CL-211 Color Cartridge
PG-210 XL Black Cartridge

The generic inks don't hurt your machine at all, but I find that the colors arent as good and bright as the Canon inks.

THE DIFFERENCE IS THE 211XL ....HAS MORE INK THE XL STANDING FOR EXTRA LARGE ...CANON SUGGESTS YOU GET MORE COPIES AND A BETTER VALUE WITH THIS CARTRIDGE.