Question about Computers & Internet
I had the same exact problem letter for letter except mine was a COMPAQ Presario F730US. I Bought an external 2.5 inch usb hard drive case and placed my hard drive from the laptop in it. I backed up all my files to my desktop making a mirror image of the hard drive. Then I wiped the Hard drive with wipe disk to destroy all my personal data and put the hard drive back in the laptop. I then sent it in for warranty repair for free. It took two weeks to get it back. I bought a new battey(12 cell) on ebay. Then I pulled the hard drive out of the now repaired laptop, put it back in the external usb case, formatted it NTSF and copied the mirror image of the drive back to it. I installed the hard drive back in the rejuvinated laptop, Installed the new battery, and powered it up. Fired up like it never happened. I did not lose 1 bit of data. The reason you make the mirror image with norton ghost is so you do not have to spend a month reinstalling all your apps and preferences. Follow these instructions to the letter and the result will be the same.
As you say you still under warranty get hoppin on this and it will only cost you 15 bucks for the external case and a new battery, which I recommend you get from ebay and not the manufacturer.(1/3 the price).
Hope this helps you,
Posted on Jul 16, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Check your DC Power Jack which is where the power cord plugs
into the computer is bad. Take an ink pen and push the tip inside the
jack and see if the little pin wiggles, if so the jack is bad. You'll have to
take the laptop apart to fix it. Most times it is soldered onto the
motherboard, so you will have to desolder the old and solder a new one.
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