Question about Logitech QuickCam Messenger Web Camera

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Quickcam - Logitech Error

I have my quickcam plugged into the usb. But for some reason, It doesnt work properly. A window then pops up and says, "the product/device may not be working properly". And I've been trying to fix it because it says my cam isn't plugged in when It is.

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  • 476 Answers

This is a device driver issue,

Assuming you have XP installed and SP2 updates done
(Other OS ie Win 2000,98 ,,,,,,require different procedures)

To reinstall the device follow these steps with disk,

If you have cameras disk,unplug camera from usb port.
Go to control panel then add/remove program,
wait till list builds and select the cameras software,
click ok to remove this software, reboot and restart again.
the OS will automatically find there is no device driver installed and will search for the correct drivers when it notices the device connected to the port,

To reinstall with out disk.

You will have to search the device drivers by Make and Model of webcam,
the supplier of the webcam should be able to lend you some assistance with correct website address or even a manufacturers disk solution,

Alternative is......
the cost of a replacement cam with disk,
is a very cheap solution these days for no more head aches,
make sure its compatible with you OS before you buy....

Send me the model and Make and I'll have a look for ya

Hope this helps ,if its a Fixya ,please rate me,Thanks

Posted on Jul 16, 2008

3 Suggested Answers

SOURCE: logitech quickcam

found nothing so far

Posted on Dec 12, 2007

geokohler
  • 304 Answers

SOURCE: Quickcam-Logitech Error

Try uninstalling the software and drivers and reinstall them. Do not plug in the web cam until you reinstall apps and drivers. Hope this Helps you.
George

Posted on Jul 16, 2008

  • 1 Answer

SOURCE: software of logitech quickcam messenger web cam

it doesn't work

Posted on Oct 03, 2009

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Hi, i have a probelm with my logitech quickcam for notebooks pro lens 4.9 mm lately.. the computer doesnt detect the cam although the LED light is on when connected thro the USB port. it was fine...


http://datamagga.com/Technology/dell-xps-m1530-laptop-web-cam-not-working-in-windows-7-64-bit-qweb-cam-in-use-by-another-programq-error.html
The instructions made my web cam work again!

Mar 17, 2011 | Logitech QuickCam Fusion 961403-0403...

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When i hook up the USB in computer it shuts down


Reinstall or update the usb devices drivers.
doesnt work? try changing power supply

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Marie_hugh26 driver for quickcam messenger


Here you go, a guide on how to fix the issue

  1. Download QuickCam 8.4.8 with driver for WinXP.
  2. Install WinRAR if not already installed yet.
  3. Open the setup installer qc848enu.exe and unpack its contents to a folder. Alternatively, right click on qc848enu.exe and select “Extract to qc848enu\” option.
  4. Insert or plug in the Logitech QuickCam Messenger to a USB port if not already done so.
  5. An “Driver Software Installation” icon in systray (notification area) should appear, which will pop up detailed message if click. It should fail, and “Add Hardware Wizard” dialog window will appear. Choose to install the driver manually by instructing the Wizard to locate and look for the web cam driver inside the Drivers folder under the unpacked folder of the qc848enu.exe setup program. You can use browser button to select the folder.
  6. Windows Vista should grab the XP driver and install it properly.
  7. Download the latest version (10.5.1) of Vista compliant QuickCam software from Logitech to install the software on Vista.
  8. Run the setup (qc1051enu) normally. You may need to skip the detection of webcam near the end of installation process.

Mar 23, 2009 | Logitech QuickCam Messenger Web Camera

1 Answer

QuickCam Zoom not working after upgrade to Vista


Just read the most wonder article on how toe fix your quickcam zoom for vista follow these steps

These is from 2007 post so you will have to google for the drivers mentioned. I did and it worked

I have a Logitech Quickcam Zoom and this is how I got it to work:
1. Install QuickCam 32-bit Version: 10.5.0 Build 1096b
It can be found here: http://www.logitech.com/index.cfm/downloads/software/CA/EN,CRID=1794,contentid=10234
2. When you get to the camera detection part where it asks you to plug in your camera, plug it into a new usb port (if you had it plugged in when you installed Vista) and just press skip.
3. Windows may try and find the driver for it, you can cancel that too.
4. Install the old QuickCam software (Version: 8.4.8 build 1034A)and overwrite anything it asks you to (it will fail to install completely because of the new version, but it will put the files you need into the Logitech program files directory.
The old software is here: http://www.logitech.com/index.cfm/downloads/software/CA/EN,CRID=1794,contentid=7649
5. Go to the windows orb (former start button), open control panel, go to system, then on the top left of the window click device manager.
6. Find the unknown usb device (hopefully you only have one... otherwise unplug anything else that doesn't work or you haven't updated the driver for yet)
7. Right click and select update driver, choose a location to find the driver, navigate your way to C:\Program Files\Logitech\QuickCamWebInstall\Drivers\WinNew\PRO2
8. Press OK or whatever, and let it install.
9. Enjoy!

Mine didn't even need to reboot and worked with the 10.5 QuickCapture software. Still need to test with Skype and Live Messenger though.

Jan 08, 2009 | Logitech Quickcam USB Zoom Webcam

1 Answer

Windows XP wont recognize QuickCam S5500


Normal 0 Try disconnecting the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud

Oct 01, 2008 | Logitech QuickCam Communicate Personal Web...

1 Answer

Quickcam-Logitech Error


Try uninstalling the software and drivers and reinstall them. Do not plug in the web cam until you reinstall apps and drivers. Hope this Helps you.
George

Jul 16, 2008 | Logitech QuickCam Messenger Web Camera

1 Answer

Haveing trouble installing logitech quick cam onto my comuptor thats running windows vista


This problem was caused by a compatibility issue between Windows Vista and Logitech QuickCam Messenger.
Logitech QuickCam Messenger was created by Logitech, Inc..
Recommendation
—————-
To search for similar devices that are compatible with this version of Windows, visit the Windows Vista Hardware Compatibility List website online.
However, it’s not totally out of hope for owner of Logitech QuickCam Messenger who has upgraded to Windows Vista. The following hack will use Windows XP driver (a common trick to use non Vista compliant device) to install the webcam in Vista:
  1. Download QuickCam 8.4.8 with driver for WinXP.
  2. Install WinRAR if not already installed yet.
  3. Open the setup installer qc848enu.exe and unpack its contents to a folder. Alternatively, right click on qc848enu.exe and select “Extract to qc848enu\” option.
  4. Insert or plug in the Logitech QuickCam Messenger to a USB port if not already done so.
  5. An “Driver Software Installation” icon in systray (notification area) should appear, which will pop up detailed message if click. It should fail, and “Add Hardware Wizard” dialog window will appear. Choose to install the driver manually by instructing the Wizard to locate and look for the web cam driver inside the Drivers folder under the unpacked folder of the qc848enu.exe setup program. You can use browser button to select the folder.
  6. Windows Vista should grab the XP driver and install it properly.
  7. Download the latest version (10.5.1) of Vista compliant QuickCam software from Logitech to install the software on Vista.
  8. Run the setup (qc1051enu) normally. You may need to skip the detection of webcam near the end of installation process.
Voila, you can now use the Logitech webcam to capture images or use it in conjunction with video chat in IM programs such as Windows Live (MSN) Messenger, AIM Messenger, Yahoo! Messenger, Skype or run Logitech VideoCall.

i hope thist post can solve your problem


thank's


cropp

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If you're like me, and you have "thinned" out your Windows, or used any of those programs to "speed up" your computer, make sure "terminal" is enabled in your services. For some reason, this wont allow video effects to work. Very common problem. Good luck!

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have you tried plugging the webcaminto a different computer tomake sure the camsnot broken?

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