Question about Logitech QuickCam Messenger Web Camera
I have my quickcam plugged into the usb. But for some reason, It doesnt work properly. A window then pops up and says, "the product/device may not be working properly". And I've been trying to fix it because it says my cam isn't plugged in when It is.
This is a device driver issue,
Assuming you have XP installed and SP2 updates done
(Other OS ie Win 2000,98 ,,,,,,require different procedures)
To reinstall the device follow these steps with disk,
If you have cameras disk,unplug camera from usb port.
Go to control panel then add/remove program,
wait till list builds and select the cameras software,
click ok to remove this software, reboot and restart again.
the OS will automatically find there is no device driver installed and will search for the correct drivers when it notices the device connected to the port,
To reinstall with out disk.
You will have to search the device drivers by Make and Model of webcam,
the supplier of the webcam should be able to lend you some assistance with correct website address or even a manufacturers disk solution,
the cost of a replacement cam with disk,
is a very cheap solution these days for no more head aches,
make sure its compatible with you OS before you buy....
Send me the model and Make and I'll have a look for ya
Hope this helps ,if its a Fixya ,please rate me,Thanks
Posted on Jul 16, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Quickcam-Logitech Error
Try uninstalling the software and drivers and reinstall them. Do not plug in the web cam until you reinstall apps and drivers. Hope this Helps you.
Posted on Jul 16, 2008
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