Question about Averatec 3200 Notebook

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Power plug problem

I would love to sent it back to get fixed but I have broken the tamper seals trying to unscrew and disasemble. I doubt they would fix it any way, what do you think ?

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At one time Averatec was offering to repair this problem for free outside of the warrenty because of the fire risk and so many reports. The warrenty is only good for a year anyway unless you got some extended one. Averatec doesn't support there products as well as other companies. Contact them and see what they say.
When I had this problem I decided to fix it myself because if you send the laptop in they automatically format your hard drive and reinstall the os. I got a power supply board on ebay for fairly cheap and installed it. If you are afraid to take things apart you might not want to try this tho.

ON ebay some people sell the jack only which also requires you to solder it. If you find a ac power board the jack is installed on it already so you wont have to solder it.

** Look at the picture mine had a reinforcing strip wrapped around it to prevent the problem from happening again.

Posted on Jul 27, 2008

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Same thing, can't open the case to get at the power plug.

Posted on Jul 23, 2008

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hello,
probably when the power jack was being changed, a connector cables was mistakenly tampered with,

therefore in order to fix this, try to unscrew the laptop, check all available cable that makes a connection. once you sight the cable that was tampered with, connect it back to its normal place, screw thelaptop back together then turn it on.

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Warranty on pc


To whom it may concern,

Unfortunately you have tampered with the unit which has damaged the "tamper proof" seal. If these seals are broken all warranties are void and this is standard practice. If the seal was still intact then they would have to replace the failed component. The seals are used for people who try to update and change internal components and damage the machines. This protects the companies when unqualified personnel decide to tinker and then make a claim when they do damage. Unfortunately this also means that you also fall into this category and the company is no longer liable as the seal has been broken and they consider this to void the warranty for obvious reasons. Sorry I cannot offer any further assistance.


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How do I fix it myself?


Just pop the faceplate off and tlook at the silver Microsoft sticker. If it has been tampered or removed then it will not look completly silver, it will have little pieces of the silver removed from the sticker.
He4re is the site to get the detailed instructions and parts to do the job. www.llama.com
Good luck to you and happy gaming.

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