Question about Dell PC Laptops

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Dell laptop my step daughter purchased a Dell laptop computer from Best Buy. She is having a problem where it wont charge. Does this have to be brought back to Best Buy to be repaired?

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  • Dave May 11, 2010

    if it is in warranty then the easiest solution is to take it back or you could try contacting the manufacturer direct.

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For brand new products I would first call tech support, there is a possiblity that something isn't quite right that is possible to dianose over the phone.

Second, Since it is a recent purchase, I would return it to the store [maybe a different branch, if closer to where the machine isliving] for exchange.

Posted on Jul 16, 2008

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