Question about Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater
I have a Maytag front loading washing machine (model number MAH2400AWW) Our washing machine has stopped spinning and draining. It happened in the middle of a wash, the error code was nd. All we get now is a loud hum but nothing else works. I have read some trouble shooting info which might suggest that the problem might be a frozen pump pulley or the motor is gone. We have a Maytag repair guy coming in 2 days from now and he charges $300/hour. The damn washing machine cost us $600. I have removed the back of the machine to have a look... the belt is there, intact and spins easily. Your help would be appreciated sooner than later.. $300.00 / hr is a lot of money to pay out if its something I can fix myself
Same problem. Water wouldn't drain, no trouble codes, door wouldn't unlock. When the Rinse and Spin cycle or Drain cycle was selected all I got was a growling humm from the pump. Clued in by the above postings I pulled the washer away from the wall, tipped it back so it leaned against the wall with the bottom fully exposed and removed the plastic panel covering the bottom (underneath - 4 screws) of the machine. The small pump was just where these postings said it would be, top right of the bottom opening. Disconnect the two drain hoses from the pump. Mine were connected with hose clamps that I removed with just my thumb and fore-finger. I had two quarters AND a nickel lodged inside the pump and was able to coax them out without removing the pump. Replaced the hoses and bottom panel, tipped upright and I was back in business - didn't even have to unplug (Its never a bad idea to do so) or disconnect the water hoses.
Posted on May 27, 2009
Had the same problem and thanks to the postings here I went straight for the pump.
I wasn't lucky enough to have a nickel stuck in there - it was a quarter.
I had to take the pump out and take it apart to get the quarter out.
As the posters said here, the pump is easy to get to and also easy to remove
with only four screws holding it to the washer chassis.
Now how a quarter got in there is anyone's guess.
Also, I happened to remove the lower front panel (snaps on and off) under the door.
Found more documentation and troubleshooting tips probably meant for a service repairman.
I'm sure I saved a bunch of money on this. Thanks!
Posted on Jan 01, 2009
I'M A MAYTAG/ WHIRLPOOL AUTHORIZED REPAIR PERSON THE PART YOU WILL NEED IS THE DRUM MOTOR COST IS 190.00 W OUT SHIPPING I HAVE TO ORDER ONE TODAY FOR A CUSTOMER IN MY AREA IF YOU HAVE A OE ERROR OR A OD ERROR AND LD COMES UP AND IT JUST HUMMS YOUR MOTOR COULD BE SHOT THIS PART IS CALLED A MOTOR-DRUM
hope this helps all those with this problem
Posted on Dec 01, 2009
$300/hr??? i thought sears/ae was high..remove front or back pump is located more toward rear and may be easier to acess..front comes off by removing the door hinge screws and screws on opposite side roll vertical sides out and front will drop forwaed and lift off at bottom pump may just be plugged if all else fails cancel maytag and call sears or a&e
Posted on Jul 17, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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