We have a Rowenta iron effective model DX1700, less than a year old. It will not heat. Is there an iron made that will give satisfactory service for more than a year? Are they repairable?

adjust thermostat in lowest position

AUto shut off is not working properly.

On this page you can download Rowenta manuals:
Effective Comfort Iron

There is a known issue with this happening for this model. The resolution is that you replace the switch.

The problem is with the iron's thermostat which controls the temperature of the iron

YOUR COIL MAY HAVE GONE ONT

I am on my 3rd or 4th Rowenta. I recently bought the Rowenta Effective, Model DX 1700. Once again, I am having the same problem as before, it shuts off after about 30 seconds. From what I am reading, many people are having the same problem. I'm going to have to guess, this is a product defect. Do I contact the company for a refund????

Recommended solution, gently shake, did not work.

Considering the iron was at a minimum two years old, I decided to purchase another Rowenta. I found the recommended solution documented on a FAQ sheet enclosed with the new iron.

I actually own another Rowenta iron (I now have three) that has the same issue. I will send one iron, the one manufactured in Germany, to a Rowenta Service Center to see if can be repaired - it was the first Rowenta iron I purchased and it provided several good years of service.

I just drop it a few times on the floor really hard a few times and then it gets hot again!!!

The thermal cutoff device blew and must be replaced. It acts like a fuse when the iron gets too hot. Thay are very
cheap and it would be well worth replacing. Hope this was helpful.
George