Where do I go to have my picture fram serviced???? It has worked fine. Then it shut off and will not turn on again. I pulled the power cord and left it off for a couple of days and then plugged it back in. That had worked before and now does not.
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Try the simple stuff first ... turn the picture frame off. Then remove the AC power adapter from the a/c socket in the wall. Wait 30 seconds then plug the adapter back into the wall outlet. Turn your picture frame back on and notice any error messages that may get displayed.
If you have not already done so, try another power adapter. In some cases, the cord between the power rectifier/step down transformer (the part that actually plugs into the AC outlet) and the connector at the frame end, becomes kinked or broken. The connector at the frame may also have become worn and not propely connected? If a second adapter does not work then the unit is faulty. Take it to your nearest service center for repair. (it may be less expensive to purchase another digital frame?)
I would think sometimes it requires time to Charge the Battery before happy face on screen comes on...loL :). Try to plug in adapter cable, or power cable, and leave it plugged in for a bit. Then try again later :)
Mine does this when the power cord shorts itself out. For a whileI could fix it by simply untwisting the cord close to the plug, but eventually I had to cut and splice the cord to keep the lines separate (think a bunch of electrical tape. It works fine now that the cord isn't shorting out. Hope this helps!
1. Turn the frame off. 2. Unplug the power cable from the wall outlet. 3. Remove any memory card or flash disk from the frame. 4. Connect the power cable directly to a wall outlet. 5. Turn the frame on. 6. Use a paper clip to press the button inside the pinhole on the back of the frame.
If after trying the above steps and the frame still have the same problem, then we need to send the frame in for a repair as per warranty guidelines.
Your frame will be repaired per warranty guidelines.A product is warranted for 1 year from the date-of-purchase. For an In-Warranty repair, a “Proof-of-Purchase” is required.If the repair center finds any customer induced damaged, the warranty will be voided and you will receive a notification from the repair center in such cases.