Question about Canon I990 InkJet Photo Printer

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Unused ink tank

I am getting the message "The unused ink tank is nearly full ". I can still print at the moment and I have the correction listed for the i995. Does that work for the i990 and can I empty the tank? I seem to have to "Clean" or "Deep clean" a lot lately.

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I am getting a Service error code 5200 on my i990 printer with the message,
Cancel printing and turn the printer off and then back on.
If this doesn't clear the error, see the printer manual for more detail. The manual dosen't help. Can you!
Thanks
Ron

Posted on Jul 31, 2008

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Printer message is: used ink tank is full. Q. where is it...and how do I empty it?


The waste ink tank on Canon printers is the ink absorber which holds the ink used during Print Head Cleaning process. When the error message indicates that it is nearly full, Canon indicates that the printer should be taken to the nearest Canon service center to replace the absorber. There is no supported "do it yourself" replacement for this piece of the printer. As per Canon:

This printer has an ink absorber that takes in ink during the printing and print head cleaning processes. The cleaning process is necessary in order to keep the print head nozzles from becoming clogged. Over the life of the printer, the amount of ink that the ink absorber has absorbed is calculated by the printer. Eventually, after substantial use, the printer will enter an error condition when the ink absorber is nearly full. At this point, printing is still possible. Press the <OK> button to cancel the error. You will still be able to print for a short period. To protect the printer from damage, you will not be able to print at all once the ink absorber is full.

Canon recommends having the printer serviced before the absorber becomes full. We are aware that there are many "do-it-yourself" Web sites that offer instructions for making this repair. Replacing the ink absorber is a complicated and potentially messy procedure. Even if the ink absorber is successfully changed, the ink absorber counter must be reset. Be aware that if you attempt this procedure, it is at your own risk.

If you feel your product might require service, Canon has excellent service options, and we are eager to provide any assistance you may need. Click the link below to locate an authorized service facility and obtain further instructions.

So, to answer your direct question directly, if the message said "nearly full", you can press OK and continue to print for a short time. If it indicated it is full the printer will not function until Canon services the machine and resets the printer.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently and/or more details regarding the situation, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

Sep 30, 2008 | Canon Printers & Copiers

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