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Norton anitivrus deleted a file off my computer, and then none of my extensions were working and told me to fix it in folder options. So I attempted to fix it, but i changed one files extension and now everytime I try to open anything on my computer through a shortcut or anything it goes directly to MSN. How do I change my file extensions to open up properly again?

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Your computer might be seriously infected with some virus. the best option is to reinstall or repair the OS.

Posted on Jul 15, 2008

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1 Answer

How do I find my Prefetch folder on Vista emachines computor


Prefetch folders on Vista are hidden and locked folders, it isn't easy to get into them but not imposable.
to unhide the prefetch folder......
Instructions

    • 1
    • Click on the "Start" menu.
    • 2
    • Scroll over to "Computer" and click.
    • 3
    • Click on the "Tools" menu and scroll down to "Folder Options."
    • 4
    • Click on the "View" tab. This will open a list of options that you can click to enable or unclick to disable.
    • 5
    • Scroll down to "Show hidden files and folders" to enable that option. You can also unclick "Hide extensions for known file types" and unclick "Hide protected operating system files" if you wish to unhide your files. Your hidden folders will now come up on a regular Windows search.
Now Microsoft hides the prefetch folders for a reason, the files in them may cause Vista to stop working if you are not sure of what your doing. In other words if you change or delete a needed file your going to be in trouble and vista may stop working all together, and if you change something you can cause Vista to do things that can harm or allow viruses into your machine.
So if your very very sure of what you are going to do and your really sure it is safe to do then this will help you find what you want, However I cannot stress the danger of messing up Vista by playing around with the files in the prefetch folders.
Good Luck!

Mar 14, 2013 | E-Machines eMachines Desktop PC

16 Answers

Need to remove norton security


  1. Please download and save SymNRT.exe to your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the SymNRT.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
excl.gif The removal program can get rid of the following Norton Programs:
  • Norton AntiVirus 2004/2005/2006
  • Norton AntiVirus Professional 2004
  • Norton AntiVirus 3, 5 and 10 User Pack 2004/2005/2006
  • Norton GoBack 3.1/3.5/3.6/4.0/4.1
  • Norton SystemWorks 2004 Professional Edition
  • Norton SystemWorks 2005/2006 Premier
  • Norton SystemWorks 2004/2005/2006
  • Norton SystemWorks 2006 Basic Edition
  • Norton Password Manager 2004
  • Norton Internet Security 2004/2005/2006
  • Norton Internet Security 5 and 10 User Pack 2004/2005/2006
  • Norton Internet Security 2005 AntiSpyware Edition 8.2
  • Norton Personal Firewall 2004/2005/2006
  • Norton AntiSpam 2004/2005
  • Norton Ghost 2003/9.0/10.0
-----------------------------
u can find symnrt in ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe

Jul 07, 2008 | PC Desktops

Tip

How to Check Computer's History After Someone Deletes It


If your computers history is delete by someone. But still if you want you can get the

computer's history back. Since the computer automatically backs up all the history even

after someone deletes it. You can simply get the computers history by searching the

index.dat file and you need to open it up with the help of an appropriate software

Follow the steps which i have mentioned below:

1. Go to the start menu and select Search.
2. In the search window click Tools on the menu bar which is at the top of the search window and then select "Folder options".
3. Now click the View Tab.
4. Select "Show hidden files and folders.
5. Uncheck the two checkboxes "Hide extensions for known file types" and "Hide protected operating system files which are checked by default.
6. Click the Apply button to apply these settings and the close the folder option window and return to the search window again.
7. Select "All Files and Folders" and in the Look in box select C: drive After this type "index.dat" into the search bar, and hit the "Search" button. You may get a number of index.dat file.
8. Try Downloading a ".dat" file reader to your computer if you don't already have one and then install it on your machine.
9. Use this Application for reading the deleted history of your computer

on Mar 18, 2010 | PC Desktops

1 Answer

You may be a victim of software counterfeiting. This copy of Windows did not pass genuine Windows validation.


1.Restart your computer. Press "F8" repeatedly as the computer boots up, until the Windows startup options menu appears. Choose "Safe Mode" and hit "Enter."

2.Click "Start" and click "Computer" or "My Computer." Double-click your primary hard drive. Enter the "Windows" folder and the "System32" folder.

3.Scroll through the list of files until you find "wgalogon.dll" and "wgatray.exe." You can delete these files completely or, if you need WGA in the future, right-click each file, choose "Rename" and add ".bak" on the end of the file name, after the extension.

4.Click "Start" and type "Regedit" into the search box. Click "Regedit" when it appears in the search results. The Registry Editor window appears.

5.Click "HKEY_LOCAL_MACHINE," "SOFTWARE," "Microsoft," "Windows NT" and "Current Version." Find the "WGALogon" folder under "Current Version" and enter it. Right-click "Notify" and choose "Delete." Restart your computer normally.

Feb 21, 2011 | LG PC Desktops

2 Answers

I continually get a pop-up from a company called Personal AntiVirus. The pop-up says: You have critical systems viruses. When I run my Norton 360 scan, it shows no viruses. How do I get rid of this pop-up?


u can use any system security 2009 removal tools by searching on google otherwise for a best sollution u must format your pc and than reinstall it again .after installion first instaal anti virus and than update it completely than scan full system . enjoy good luck

Jul 28, 2009 | Acer EMACHINE 1GB/160 DESKTOP

7 Answers

My emachine T3624 i bought used, and i cant get norton off of it,


Hi and welcome to FixYa,

Norton has a habit of being so good that it interferes with some normal activities. Should you wish to uninstall a Norton product and if at all possible, download and run the Norton Removal Tool. Soon as the Norton Product is un-installed, remove the remaining Symantec folders in Common Shared folders. Thereafter, pls follow below procedures:
  1. On the Windows taskbar, click Start > Programs > Accessories > Windows Explorer.
  2. Delete the program installation folders for all Symantec program that were installed.
  3. If you accepted the defaults, the installation folders will be in C:Program Files and will have the name of the program that you installed.
Below listed are the default program folder names and locations listed by program:
  • C:Program FilesNorton Internet Security
  • C:Program FilesNorton SystemWorks
It would help to configure Windows to show all files.
  • Click on "Windows Key" and select Control Panel
  • Double click on Folder options.
  • Click on View Tab
  • Un-check "Hide file extensions for known file types."
  • Under the "Hidden files" folder, click "Show hidden files and folders."
  • Click on Apply
  • Click on OK.
Having performed the above, search for and delete all Symantec folders.
  1. Click on "Windows Key" and select Computer.
  2. Double click on C Drive
  3. Go to the following locations and delete the following folders.
  • c:Program FilesNorton Internet Security
  • c:Program FilesCommon FilesSymantec Shared
  • C:ProgramDataSymantec
and delete all the 3 folders.

Finish by cleaning up the Registry:

CAUTION: you must back up the registry before you make any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify only the keys that are specified.
  • Click Start and then Run.
  • Type REGEDIT into the Run dialog box when it comes up and then click OK.
  • The Registry Editor will open.
  • Navigate to and select the following key:
HKEY_LOCAL_MACHINESOFTWARESymantec

  • Press the Delete key on your keyboard and click Yes to confirm.
  • Navigate to and select the following key:

HKEY_CURRENT_USERSoftwareSymantec

  • Press the Delete key on your keyboard and click Yes to confirm.
  • Click on File in the top toolbar and then click Exit.
  • If the error message is still there, go to Start and search for SymAddln and if found one entry in C:/Users/user name/Favorites/Internet Shortcut and delete it and reboot your computer.
Pls post back results. Good luck and thank you for using FixYa.

Jan 27, 2009 | E-Machines eMachines Desktop PC

25 Answers

DVD won't complete the burn process


'Download and run the Norton Removal Tool'
Web URL:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039?Open&src=con_ols_nam

After uninstalling Norton Product, you will have to remove the left over 
Symantec folders (Common Shared folders). Follow the steps as mentioned:

-- On the Windows taskbar, click Start > Programs > Accessories > Windows 
Explorer.
-- Delete the program installation folders for all Symantec program that 
were installed.

If you accepted the defaults, the installation folders will be in C:\Program 
Files and will have the name of the program that you installed. Here are the 
default program folder names and locations listed by program:

C:\Program Files\Norton Internet Security
C:\Program Files\Norton SystemWorks 

Next, configure Windows to show all files.

1. Click on "Windows Key" and select Control Panel
2. Double click on Folder options.
3. Click on View Tab
4. Uncheck "Hide file extensions for known file types."
5. Under the "Hidden files" folder, click "Show hidden files and folders."
6. Click on Apply
7. Click on OK.

Now, search for and delete all Symantec folders.

1. Click on "Windows Key" and select Computer.
2. Double click on C Drive
3. Go to the following locations and delete the following folders.

c:\Program Files\Norton Internet Security
c:\Program Files\Common Files\Symantec Shared
C:\ProgramData\Symantec

- Now delete all the 3 folders.

Finish by cleaning up the Registry:

CAUTION: you must back up the registry before you make 
any changes to it. Incorrect changes to the registry can result in permanent 
data loss or corrupted files. Modify only the keys that are specified.

1. Click Start and then Run.
2. Type REGEDIT into the Run dialog box when it comes up and then click OK. 
The Registry Editor will open.
3. Navigate to and select the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec

4. Press the Delete key on your keyboard and click Yes to confirm.
5. Navigate to and select the following key:

HKEY_CURRENT_USER\Software\Symantec

6. Press the Delete key on your keyboard and click Yes to confirm.
7. Click on File in the top toolbar and then click Exit.

If the error message is still there, go to Start and search for 
SymAddln and if found one entry in C:/Users/user name/Favorites/Internet 
Shortcut and delete it and reboot your computer.


Dec 30, 2008 | PC Desktops

1 Answer

I try to open my local disk c:\ is giving me option to open true a program


your computer attacked by a virus. try to install latest Anti Virus. If you dont have you can delete autorun program on your computer manualy. if you are using WINX goto tools the Folder Option then Cilk of View Tab then click view hidden files and folder option and uncheck hide protected and hide extension then clik ok. then Open My Computer right clik drive C:\ then chose explore then you can see there and Icon with the name Autorun delete it. then theres also a folder name with Volume ....... open it then delete all files store in it. Check all Drives of your computer. After deleteeting restart pc then restore changes you have made.. if problem persist just email me @ CRDSoftware@yahoo.com so that I can give you some programs to remove it.

Dec 12, 2008 | PC Desktops

2 Answers

I have difficulty in uninstalling my nortan antivirus software


Here are the steps to Remove it Fully :

  1. Go to Start --> Control Panel --> Add/Remove Programs.
  2. Scroll down to your Norton program
  3. Click Change --> Remove All.
    You will be asked to restart your PC. Do so.
  4. Now go to Start --> My Computer --> Program Files. Right click on each Symantec folder and select Delete.
  5. While you are in Program Files go to the Common Files folder at or near the top of the Program Files window. Delete every Symantec folder there. And, again, restart your PC.
  6. Go to Start --> Search --> All Files and Folders --> More Advanced Options. Check each option except for "Case sensitive"
    Now type in Norton and delete each Norton folder from the search results (Again, right click, choose "Delete"). One more time, restart your PC.
  7. Repeat step 5 except type Symantec in the "Search" box.

The next step is trickier: go into the Registry.
  1. First thing to do is Back up the Registry. I'll be saying more about the Registry later. But suffice it to say that the presence of uninstalled security software in the Registry can conflict with newly installed security software and cause system freezes. So can folders of "uninstalled" programs for that matter.
  2. Once again, go to Start, then click on "Run". Type in "regedit"
  3. Go to the top of the Regedit window. Click (+) next to HKEY_CURRENT_USER. Go down the thread until you see Software. Click on Software and scroll down the thread until you see Symantec. Right click on Symantec and choose "Delete".
  4. From there go down to HKEY_LOCAL_MACHINE and repeat step 3. Restart your PC.
  5. Click (+) next to HKEY_LOCAL_MACHINE, now: Click (+) next to Software, Click (+) next to Microsoft, Click (+) next to Windows and Click (+) next to CurrentVersion.
  6. Select the Run folder. Right-click and delete each Symantec entry you see (if present). Restart your PC.
That should completely eradicate Norton Antivirus from your system!


Dec 09, 2008 | PC Desktops

1 Answer

My Windows Explorer does not show extentions


By default, file extensions for known file types are hidden in Windows XP. However, you can change this setting so that file extensions are shown for files in a certain folder or for all files on your hard disk.
To show file extensions, first open any folder on your hard drive, such as "My Computer" or "My Documents." Then select "Folder Options..." from the Tools menu as shown below.
545a526.gif When the Folder Options window opens, click the View tab. This will show the file and folder view settings.
95b32b0.gif One of the options under Advanced settings is "Hide extensions for known file types." If this option is checked, uncheck the checkbox and click Apply or OK. This setting is system wide, so unchecking this box will make file extensions appear in all folders.
If you decide to hide file extensions at a later time, you can check the box again and click OK to revert back to the previous settings.

Jul 16, 2008 | PC Desktops

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