Question about Office Equipment & Supplies
Same thing happened to me: try this fix
1. open HP photosmart essentials
2. go to the 'get images' blue box location on the view tab
3. click 'from scanner'
4. follow the directions
hope this helps - the printer isn't as useless as i first thought.
Posted on Nov 07, 2008
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Posted on Jan 02, 2017
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