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Kenmore Elite side-by-side Fridge side is not cooling. (Freezer is working ok) Part on top left of fridge that has vent holes that usually blow out cooled air does not seem to be working. Could the fact that our freezer door was not shut properly last week and we found frost all over the freezer have contributed to this?

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  • christy-sd Jul 15, 2008

    Yes-the freezer door was left slightly opened overnight and by morning we had frost in the freezer which is gone now and the freezer works fine. It's the fridge side that is not working. I only mentioned the freezer issue because I wondered if it somehow contributed to the fridge side not working now. I will try your defrosting suggestion to see if the freezer frosted over some vents or parts that help cool the fridge.

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Either your door was left open or your have a defrost problem.
Unplug the refrigerator and let it sit overnight (with the doors open). Start it back up (give it at least twelve hours) the next day and see if it works. If it does, see how long it stays working for you. If it quites again, contact a service agent and have him repair your self defrosting problem.

Posted on Jul 15, 2008

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