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Need to apply for a refund after new computer purchase.

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Go back to the place where you purchased the computer and take the docket and they should give you a refund

Posted on Jul 18, 2008

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You need to go to the place where you purchased the computer and apply for it there.

Thanks and please take a moment to rate as fixya. Thank you.

Posted on Jul 15, 2008

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PC is not working correctly since it was purchased. The seller has given advice its still not working


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Your Logitech purchase is a very wise one, it will give you great service.

Claim a refund from place of purchase, I suspect one will need invoice. Go to their customer service department.

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I am sorry that you have not had a level of service that you expected. According to the Terms and Conditions of Use:

Refund Policy

Subscription payments are non-refundable. Refunds of single-problem service fees are provided only if two conditions are met: (i) you request a refund within thirty (30) calendar days following the date you purchased the service, and (ii) we agree (in our reasonable discretion) that you did not receive professional-level advice and guidance on your product. If you believe that you are entitled to a refund, please contact us with your refund request and a description of your case. We will respond as quickly as we can.

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The problem is most likely that you do not have a DVD reader installed in your PC. If you look on the front of you cd-rom it will say DVD if it can read DVD's. Most stores will not give you a refund for software that has already been opened. It is fairly easy and inexpensive to install a DVD reader in your PC, probably in the range of $30.00 to $60.00 depending on the brand you purchase. I would go ahead and purchase and install the DVD reader since more and more games and other software is now being put on DVD's.

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2. Its *********** board, you should be able to asertain this by using the method above.

Hope this helps.

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If your machine is under warranty, you should be able to get a free replacement. Just take it back to the point of purchase and get a replacement. Alternatively, you could call the HP customer service line at THIS link.

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Well, that's certainly a descriptive problem.

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If you still have the original packaging for the entire computer system, pack it all up, being sure to include all CD's, cables, manuals, etc.

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