First thing to do is diagnose where problem lies - speakers or receiver or maybe wires. Take a working speaker and hook it up to the same wire that a non-working speaker is currently connected to. If the speaker now works, the problem is in the speaker, if it doesn;t work the problem is either the wire itself or the receiver. If possibly the receiver, check speaker set up menu in the receiver to see that all the channels are turned on. Have you talked to the dealer you bought it from for help? I'd start there after diagnosing problem as described above.
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