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Re: Data card and frozen screen
Raytill, try this.
Perform a Hard Reset of the unit. To perform this procedure you will need the reset tip tool, which may be unscrewed from the head of the Stylus that came with your iQue. The following instructions are also included on page 1.6 of the iQue 3600 Integrated Handheld Operating Instructions manual. A. With the unit turned off, press and hold in the reset button on the back of the unit using the reset tip tool. B. Continue to hold in the reset button while you press and hold the power button. C. While holding in the power button, remove the reset tool from the reset hole. D. Continue holding the power button until the Palm logo appears on the screen. E. Once the Palm logo appears, release the power button. F. Press the up button when prompted to confirm the erase of user data.
i this id not work, you may need to use release 7 of your device's software
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have you tried a rest? if not do that, to do a reset hold the power slider to the left for 10 seconds this will set the GPS back to factory settings, if that doesn't cure the problem you must send the GPS back to Garmin for service, there are no user serviceable parts on the unit, you can't even take the two halves apart without special tools or you will ruin it. Below you will find a link to the out of warranty Garmin web page to start the repair process should the reset not work. http://www8.garmin.com/support/outofwarranty.html
Try the following solution bellow . This solution has worked with many people who have a device just like yours .
Try to reset your NUVI , please follow one of these procedures :
1:Turn the Nuvi on.
2:Touch the tools icon on the main screen. The tools icon is represented
by a wrench surrounded by a blue circle.
3:Touch the "Settings" icon which appears as a wrench.
4:Push the "Restore" button at the bottom of the screen. A confirmation
message will appear asking to confirm restoring the Nuvi to factory
settings. Push yes to restore the factory settings
Try this for hard reset .
Turn off Garmin device. Press down on bottom right corner of the
touchscreen [ Don't let go ] , and then power on the GPS unit. You
should be prompted whether do you really want to erase all user data, or
asked if do you really want to start up in maintenance mode. Press
“Yes” to reset (warning: all data will be erased and lost, so backup
before proceeding) or enter maintenance mode.
Step 1. Turn your Nuvi unit off, remove any SD cards from the SD
card slot and make sure that the unit is not plugged into any computer. Step 2. Place a fingertip on the upper left hand corner of the touch
screen and keep it there while turning the unit on, a prompt should read
" Do you really want to start in maintenance mode?" Step 3. Select the yes button. Step 4. Enter your PIN if enabled. Step 5. Main Maintenance Mode screen should have 4 selections:
Clear User data
Clear Waypoints Step 6. After some selections the unit should reboot and you check
to verify unit after rebooting.
Try purchasing a new SD memory card (brand name) and installing the files there. Sometimes the manufacture sends cheap SD cards and the data is easily lost in damaged or poorly made SD cards. I have a EVESHAM 2007 and installed the files from the original CDto a new SD card and solved freezing and other problems resulting from poor data transmission from the cheap SD.
Also, try going online to the manufactureer's web site to see if they have downloads/ updates available there to replace the origianl install files that came with the unit. Always put on new brand new SD card.
Have you updated the GPS software lately for free via Garmin.com? THere was a new satellite launched in 2008 causing a lot of reception problems, and this might be the cause of your problem. Please update your unit and advise us here of the outcome. Thanks.
I had the same problem awhile ago, the SD card was too large for the unit. I had lots of trouble and did everything under the sun. Then one day, just for the heck of it, I pulled the SD card out and whatdoyaknow?! It started up! I installed the same card again, and just like that it quite again. Sooooo I replaced the SD card with a smaller card, and have not had any trouble since, after I got my original problem fixed. Try this solution and see how it acts for you. Jeff.
Hmm... it worked fine the first two times you ran it, then all of a sudden it freezes at the user screen?? I'm not sure if your able to do this, but at the user menu, try pressing the (-)zoom out key and the repeat button a the same time.
-If it does bring up the "secret" menu, try clearing user data.
-If you have a program that allows you to update the software, version 4.32 I'm guessing (or 5.14) then at that "secret" menu select NAND Flash Format and re-load the software.
If you can't access the "secret" menu and it locks up hard at the user menu w/out any responsiveness, I would suspect the hard drive is either bad or has corrupt data. I'm not sure if you can order just the hard drive from magellan/thales/tomtom/shaw but if you can then just replace the hard drive, nand flash format (above) and re-install your software via usb.
Additionally, not that it helps your problem, but atleast you would know the pwr and keypad work if this works, press Enter, Cancel and power button at the same time, as this SHOULD power off your unit.
Let me know if any new symptoms/problems come up or if you need further instructions.