Question about Garmin iQue 3600 GPS Receiver

5 Answers

Data card and frozen screen

Can not see any data from the plug in card. Also, screen freezes and can not enter anything or turn unit off. Rest does nothing.

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  • raytill Jul 15, 2008

    This is for a iQue 3600. Frozen screen displays "Powered by Palm". Reset does nothing.

  • raytill Jul 15, 2008

    It used to work fine. I used it last week. When I came back to my car it flashed between the normal screen and Powered by Palm.

  • raytill Jul 15, 2008

    I have not heard from grease16 since he posted Solution 1

  • raytill Jul 15, 2008

    This did not work. The screen never came up.

  • raytill Jul 15, 2008

    solution from voodoomox did not work. Ssreen now has Palm Powered logo and the ique menu but nothing works. Can not even turn it off.

  • raytill Jul 15, 2008

    None of the resets do anything.

  • raytill Jul 15, 2008

    None of the solutions work. The warrenty period is over. I bought it in 2004. Is it ready for the trash?

  • raytill Jul 16, 2008

    Is anybody there?

  • raytill Jul 16, 2008

    It does not work without the card either.

  • raytill Jul 16, 2008

    It does not work with or without the card.

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5 Answers

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As the device is out of warranty , you need to give the device to service in a local mobile GPS Service center as this could be hardware failure ....



Good luck......

Posted on Jul 16, 2008

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What happens if you try the Garmin without the SD card? If it works it is a faulty card.

Posted on Jul 15, 2008

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Raytill, try this.

Perform a Hard Reset of the unit. To perform this procedure you will need the reset tip tool, which may be unscrewed from the head of the Stylus that came with your iQue. The following instructions are also included on page 1.6 of the iQue 3600 Integrated Handheld Operating Instructions manual.
A. With the unit turned off, press and hold in the reset button on the back of the unit using the reset tip tool.
B. Continue to hold in the reset button while you press and hold the power button.
C. While holding in the power button, remove the reset tool from the reset hole.
D. Continue holding the power button until the Palm logo appears on the screen.
E. Once the Palm logo appears, release the power button.
F. Press the up button when prompted to confirm the erase of user data.

i this id not work, you may need to use release 7 of your device's software

http://www8.garmin.com/support/download_details.jsp?id=497
but the ver6 only works if your previous software is v.5.2.1r3 or later.

Posted on Jul 15, 2008

  • marlon john madrid
    marlon john madrid Jul 15, 2008

    yikes, thats too bad, but if the software flashing did not work, you may need to consult your garmin warranty info.



    good luck

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Well did it ever work before? if not then you may have a defective product i will need more info my profile name is grease16 i will help you

Posted on Jul 15, 2008

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HI,

Please reset it and your problem will be solved.

Posted on Jul 15, 2008

  • Priya darshan Jul 15, 2008

    There are two types of reset.Soft and hard reset.The soft reset will not erase your data but a hard reset will completely erase your data and will restore the device to factory settings.For more details on how to perform a soft and hard reset please CLICK HERE
    and refer the pg. no. 16


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Try the following solution bellow . This solution has worked with many people who have a device just like yours .

Try to reset your NUVI , please follow one of these procedures :

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