Problem with Vizio VT420M LCD TV
I was told by a service tech that my vizio tv model VT420M has a bad main board and that the board is not available. I have spoken with 2 more service companys and told the same thing. The set is 5 days out of factory warranty. I purchased it 12 months & 5 days ago. Any idea where I might find the board?1 Solution
2 Found Helpful
I just now called vizio and read your request word-for-word to their technical support person.
They have been known to fix these sets out of warranty. Although the girl said that she wasn't authorized to make that decision.
She told me to have you call this number 877-698-4946 Tomorrow when their level 3 technicians were available. She says that when you call the 1st tier tech support person will then send you one to these senior techs who can make the decision to cover it under warranty. My personal opinion is that they will take care of you. They say the "squeaky wheel gets the grease" I would go ahead and squeak. There is a link I've provided below to help.
I hope the helps,
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Feb 12, 2011
Feb 12, 2011
May 09, 2011
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I would suspect the main board as well
I've had the TV going on 3yrs. For the past 6mos or so, I would get a blue screen when trying to turn the tv on after recently just having used it, but after an hr, it would turn on and work normally. This problem still persists and now there's a new issue. The picture at times is good, showing small vertical black lines 1/8" apart all across the screen. Occassionally the vertical lines turn color and become very apparent and the items in the foreground are discolored by bright accent lines, kinda like looking at a negative, only in color? distorted even more by the vertical lines. When I change channels there is a white line running down the left hand side of the blue screen,about an inch from the edge. I've checked all the connections and nothing seems to fix it.