Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Ice Dispenser does not work.

Kscs25inss water dispenser works, ice dispenser does not.

Motor hums when the dispenser is pressed.

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  • ralanc Jul 25, 2008

    Thanks for the input.



    Kids put bottled coke in freezer on top of ice.



    This caused some ice melt, and the water ran down into the auger motor. When it refroze, it locked the motor down.



    Removed, thawed, and reinstalled the motor. Works like new.



    Bottom line is not to place anything in the ice bin.



    Alan

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Agree, but add most common problem is tray not installed(inserted ) correctly not seated Above solution is good cause most common reason is ice buildup preventing proper seating So after cleaning make certain it goes all the way in and it should sort of SNAP or click into place AND SHOULD BE LOCKED IN If is pulls right out, then u are n ot getting it in properly You should have to press a button or lever to remove it also check that metal wire arm is DOWN to make ice lastly the corkscrew thing must turn to dispense ice, you should hear it turn and stir the ice If it makes noise(hum and ice noise) then the chute thru the door is just clogged good luck

Posted on Jul 16, 2008

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Remove the ice tray and clean it throughly with warm water. Let it dry at room temperature and see what happens.

Posted on Jul 15, 2008

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