A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
They had some stupid problems with these sets---If you know how to remove the lamp---it is customer replaceable--take it out and examine it. Shut set off first and wait a few minutes for the lamp fan to turn off. Unplug set and locate and remove lamp. Some of these sets had a lamp (it is in a cartridge like a box) that they covered openings on the housing with a screen like material (like window screen). One side of the lamp has a fairly small narrow strip of this and it blocks up with dust from the fan which is trying to keep it cool---if the screen is blocked up you will see it; Do not touch the face of the lamp when you handle it--if you find yours has a screen like material--clean it off with a brush and put it back--the later replacement version of this lamp has a screen that is coarse and does not block up with dust---on a couple of these I removed the blocked up screen material until I could get the newer lamp so the customer could continue to use it--if cleaning the dirt off works you may have to do it from time to time--depends on environment--the fan tends to pull dust and such out of the air and right into the lamp---
I do this for free here so if this does help you give me a vote here. If you have questions or need help contact me here.
The only way to remove the dust and or spider webs from that area is to remove the front bezel assembly and separate the protection screen, it's better to leave a svc. co. do this because the two screens behind that are very expensive. Hope this helps..
Where did you buy the lamp at? Does it look the same or worse than when the old lamp was in there and working? Is there a big difference or if there wasnt another tv sitting next to it mabe you wouldnt notice? Also you dont need to clean the screen, that could damage it. If you are going to clean anything you will need to clean the mirror behind the screen.
2 ways. There are two access panels about mid screen on the sides of the cabinet. Or you can take all of the screws out and take the whole screen apart ,all the way down to the lens on the projector. It is up to you. If you are pretty mechanincally inclined then take the whole cabinet apart, as you will be able to clean more of the cabinet. Use a microfiber cloth to clean both the screen and the rear mirror. Hope this helps. I usually clean mine every three months or so.
I had the same problem until I removed the screen and cleaned the front mirror with a static feather duster. First, turn OFF power. Second, remove screws on rear at top and on both sides of the screen. Third, remove speaker grill. Fourth, remove screws on each side of the screen where screen meets the speaker area. Fifth, remove two screws in center area of speaker area under screen. Sixth, lift screen up and away from set housing and use a duster with a two to three extension and GENTLY wipe the noticeable dust layer from the front tilted mirror located behind the screen at bottom of screen. Seventh, do everything in the REVERSE and you're done. If you need to replace the lamp, now's a good time to do so. Also you should clean the dust filter located behind an access door on the rear (right hand side as your are looking at the rear) with a handheld type of vacuum device.
After I completed ALL of the above procedures my WD-62525 was better than I remember. I bought it in 2005 and the picture quality has never looked so good.
The screen is as light as a feather but 62" is awkward. It is recommended you use another person to hold the screen but I work best alone and it was a breeze.