Question about Gateway MX6920 Notebook

2 Answers

NO sound, lost sound device

Lost sound device, how can I restore it?

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  • BOBBY D MARTIN Aug 11, 2008

    i have lost my audio output drivers

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2 Answers

Yes, please give me the manufacturer website to download the sound device. Actually, I have try that. But it still doesn't let me download. I have no idea why.

Posted on Jul 16, 2008

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  • 304 Answers

Reinstall the sound drivers for you particular sound device. You can download the drivers free at the manufacturer of the devices website. If you need more detailed help feel free to contact me by chat or post the details of your sound device and I will post a link to the drivers you need to install.

Hope this was helpful,
George

Posted on Jul 16, 2008

  • George Kohler
    George Kohler Jul 23, 2008


    Please log in and rate this comment fixya if it helped you resolve your problem. If it did not send me an E-mail with

    your phone number to geokohler@gmail.com And I will help you fix your problem. Do not rate the problem until We

    have it fixed.

    Thank you,

    George

    Ps. This is totally free or charge to you. I even pay for the call.

  • George Kohler
    George Kohler Jul 23, 2008

    http://support.gateway.com/support/drive...



    Here is the link for all of your drivers. Make sure to save this page in your favorites so you will have it for future refence.



    Please log in and rate this comment fixya if it helped you resolve your problem. If it did not send me an E-mail with

    your phone number to geokohler@gmail.com And I will help you fix your problem. Do not rate the problem until We

    have it fixed.

    Thank you,

    George

    Ps. This is totally free or charge to you. I even pay for the call.

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Make sure the service 'Windows Audio' is active. Also, make sure the other services associated with your failing components are running, too. To check this, run these commands via start menu (Windows 7/Vista) or Run command (Windows key+R):
devmgmt.msc
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These are Microsoft Management console 'snap-ins' if you will. In Device Manager, look for yellow triangles (They will show if there's an issue with that component) on devices, such as your camera or audio. Double-click to show properties and the 'General' tab should say what is wrong. Act accordingly.
As for services, simply restart the windows audio service and make sure it's set to 'Automatic'.

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My problem sounds audio devices not working


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Perform a System Restore If Necessary:

  • Step 1 - If the sound has been audible from your computer's speakers and is suddenly lost, you may need to perform a System Restore. Click on the " Start" button and then "All Programs."
  • Step 2 - Click on "Accessories," then "System Tools," then "System Restore."
  • Step 3 - Complete the System Restore Wizard. If this doesn't work, read on.

Delete And Reinstall the Original Sound Drivers:

  • Step 1 - Deleting and reinstalling your sound driver may resolve the problem. Your sound driver may have been corrupted or may be missing. The result of this is that the restore utility menu won't be available. For Windows XP, follow these steps.
  • Step 2 - Click on your "Start" button. Click on "Control Panel" and then "System." Next, click on "Hardware," then "Device Manager, then "Sound, Video and Game Controllers."
  • Step 3 - Click on a sound device named in the Device Manager, and then press the Delete key on the keyboard. Click "OK" in the window that appears. Remove all the listed sound devices i this way EXCEPT Audio Codec and Legacy Audio Drivers.

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  • Step 4 - Restart your computer. Reinstall the deleted drivers using the Driver and Application Recovery CDs that came with your Windows XP system.
  • Step 5 - Visit your computer manufacturer's official website. Check for any updated sound driver software for your sound card. If any, download them along with the installation instructions.




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  • Hi, the best thing to do at this point is perform a "System Restore." Try to remember the exact "Date before the problem occur, or once you start the System Restore, ("pick a date going back more than 5 days"), check the dates and see if any of the dates seem familar. Pick the closest date prior to the "Sound going out!" Type in the "Search Window" from the start menu: system restore; scroll to find, and open. Follow all the instructions carefully for the process to be successful. "Hope it works out for you; if so rating the help will let me know, thanks."

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hullo
for an easy and immediate solution, restore your computer to the time before you installed the antivirus.
to restore your computer,
click start, all programs, accesories, system tools, system restore.
select "restore my computer to an earlier time"
then click next
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