Question about Toshiba DKT-2020 Corded Phone

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Toshiba Strata DK System 2020 phone

We purchased this used system from a company when we took over their lease about 11 months ago and have not had any problems. Suddenly last week, calls stopped going to voicemail. When we call in, it just rings and rings. When we are here and try to call in to the system admin which is 300# it is busy signal (also on our individual intercom lines). Any suggestions?

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  • amy273 Jul 15, 2008

    Yes, it is. Stratagy or something. Actually, I just fixed my problem. Someone had stored something in the closet that was pushing on the phone wires leading into the the voicemail box. So, it appeared that all were lit up or busy. Thanks anyway. I am so glad it was a simple fix.

  • Anonymous May 11, 2010

    Is the voicemail system separate from the phone system?
    The voicemail system could be out of space and unable to accept a message so it just doesn't answer.
    The system could be just frozen and maybe a reboot would help ... have you tried anything like that?

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Someone had put something in the closet that bumped the phone line going into voicemail system and it was loose.

Posted on Jul 16, 2008

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