Question about HP PhotoSmart 7350 InkJet Printer

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Replacement cartriges(Office Max) HP7350.

Replaced both cartridges with refills from Office Max. Light flashes and says to replace both cartridges. Is this because of HP demanding HP ink only????

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  • Anonymous Feb 10, 2009

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No.

There is no way the 7350 printer knows who manufactured the cartridges, or in this case remanufactured them. The printer does do an electrical check to make sure that the cartridge is the proper model and that it is electrically sound. The cartridges you are using are remanucactured, they have been used then refilled and repackaged for sale. Depending on the quality control of the remanufacturer the results can vary widely. See here for a study HP commisioned studying the reliability of remanufactured cartrdiges.

You may have success cleaning the cartridge contacts as shown here.

In your case I would suggest returning the cartrdiges to Office Max for a warranty replacement.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

Posted on Jul 15, 2008

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