Question about Samsung Yepp YP-P2 Digital Media Player

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Charging problem Im having trouble with the fact that every time i charge my Samsung p2 into my computer it says fully charged but yet when i unplug it my p2 says low battery. I've tried everything but nothing will work what should i do??

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Hello lil ronaldo,

It sounds like the internal battery pack may be failing. The rechargeable batteries commonly used in MP3 players last a long time but they do eventually fail and when that happens the battery will fail to properly hold a charge. It may come up to full voltage when you attempt to charge it but will quickly run out of power when removed from the charger. This sounds like what is happening based on your description.

I would recommend contacting Samsung to get battery replacement service. You can call them at 1-800-SAMSUNG (726-7864) or use their online service request tool. If the unit is outside of the original manufacturer's warranty there will probably be a charge for the service.

Best Regards,
Ken
"Go Ahead. Use Us."

Posted on Jul 16, 2008

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My son had the same problem with his rca mp3 last night. As it turned out, the usb charger he was using looked like the one that came with his player, but it was in fact one that came with his brother's player a different model. We have two of them so my son thought the charger would work with his mp3 as he had misplaced his.

When I used the charger from the other two players, although they look like the same, it would say the battery was fully charged and when unpluged it would read low battery. I tested both usb cords and got the same response.

Then when I used the correct usb cord that came with the rca player everything was fine. So it seems that even though the connecting end fits in the player and looks the same, if it did not come with the player it would not charge it. This is true of several other devices we have. So check your usb charger cord. Make sure it is the one that came with your device, and also check to see that it is not damage.

hope this helps, as it did the trick for my son's mp3 and saved us returning it to the store.


Posted on Jan 06, 2009

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