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Re: can't receive fax - fax rings 2ce then just stops /...
Instead of switch box, a more dependable option is to get a distinctive ring. Your local phone company offers this option. What's neat about is you get a seperate fax number. Its like having a dedicated fax line without adding extra lines to your service. I think the monthly fee is around 3 dollars a month for this feature, but, believe me its well worth it.
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You do not give enough information. What happens when you try to receive? Does it ring? Is there any message displayed?
You will have to look through the options in the unit to find the receive settings in the menu. Make sure it's actually set up to receive. Usually there are receive (RX) options such as: manual, fax/tel, fax only, number of rings, distinctive ring and others.
In most cases if the machine is set to manual, you will have to press a button to receive a fax. It may be just the "hook" button, or a start button. Check your owners manual to see which button. In Fax/Tel mode the machine will assume you are using a telephone on the same line. You will have to set the unit to answer after the phone rings a specific number of times(four, for example). After four rings, if you have not picked up the receiver the machine will take the like and receive a fax. If you set it to Fax Only you can set it to answer on any number of rings, but it's best to just set it to one. In this mode the machine assumes it has a dedicated line.
If you have distinctive rings for various people in your home or business then you will have to consult your manual to see how to deal with the different rings.
One last note. Make sure your phone line is plugged into the correct port on the machine. I get a ton of calls at work from people who have the phone line plugged into the extension port, and the phone plugged into the line port.
If none of this helps, you will need someone to look at your fax machine. If you call HP, have your credit card ready.....
Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility. Hope this helps. Please rate my response. Thanks. Have a good day.
Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility. Have a nice day and do not forget to rate please...!
do you mean the fax line is shared with the phone line, and you want the machine to pick up faxes when necessary, and let phone calls go?
If that's the case, this mahcine is designed to be on a dedicated line. In other words, there is not setting for "distinctive ring", or to set the # of rings to pick up. It will answer any call coming in. The only thing you can do is set it to "manual receive", under "user tools", "fax features", and then you could use it for sending faxes, but it will not receive unless you switch it to fax, and press the "on hook" button.
Do you have a distinctive ring pattern in the same phone line
If no then you need to get a distinctive rig pattern from your service provider, which will differenciate the type of rings for phone and fax.
If you have a distinctive ring pattern make sure which one it has single rings, double rings, triple rings and double and triple rings.
To enable> First make sure auto answer in turned On
In setup/Menu go to > Rings to answer and set it to 5 or 6, and make sure the rings to answer in you answering machine set to 4(Always Should be lower then you rings to answer in the fax)
In Advance Fax setup> Then Ring pattern should be setup for the one which you service provider as given either double or triple Rings>
And the go to tools and run fax test and check what has failed
Cannot figure how to hook up Canon MP830 all in one fax with remote answering machine. I can plug in phone line to send faxes fine but when hooked up in same hole and the phone rings it goes immediately to fax and can't receive phone calls. Maybe i have phone line hooked up in wrong place on my machine. The answering machine is in our master bedroom on the other side of the house. With my last a canon also i had it hooked up to go to fax after a certain amount of rings and it worked fine. That machine got fried by lightening and i replaced it with this machine. If anyone knows what i am doing wrong i really need this fax hooked up all the time for my business.