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Lens cover On my Canon Poershot SX100, the lens will not completely close/open. It's very slow to do either. There is a very small substance that I believe is keeping it from functioning properly. Can you help tell me where I can send it or take it to get checked out?

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Hey pkg414,
You could bring the camera to a Geek Squad® precinct in a Best Buy™ store and they should be able to send it out for service, or you could contact the manufacturer and they should have a list of authorized service technicians in your area. I will also says if the camera is less than a year old the repair will probably be covered under manufacturers warranty and be no charge to you. I hope this helps!

Sincerely,
Allan
Go Ahead. Use Us.

Posted on Jul 17, 2008

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Here is a site that discusses things you can try to fix this for free. They do a much better job than I could, and they let you know the risks and steps to take, in order. Try this first, you might get lucky- they say 50% of stuck lenses or lens errors can be fixed.
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
Don't worry, this is a huge problem with extendable lenses, due to their construction with small, plastic gears that are easy to break with a bump or fall, or obstruction while extending.

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