We had the lineage installed to a new home by an electrician and he could not get the upper lights to work but everthing else worked, the wall switch will not work at all and this is what operates the fan. can you please let me know what you think the problem may be?
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Re: lights and wall switch will not work
If the wall switch will not work at all, but the fan still works this tells me the power is not being sent to the switch and back to the fan. If it is a single switch and the power starts at the fan there should be a black and white wire on the switch. (pull switch out of the wall to check...turn power off first!!) If so they did a switch loop and the power wire should be connected to the white wire up in the fan box and the power (black) wire connected to your fan lights and fan motor. You will also see your power feed cable consisting of a black and white wire. Black is your power and white is your neutral. That white wire will be connected to the neutral wires of your fan lights and motor. (Note: your fan will have to disassembled and taken down to diagnose this). Good Luck!!
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if it has a switch for the light and a switch for the fan might be the switch. if it's just one both the fan and light works on one switch and runs off the pull chains, there is a easy way to test this take a multi meter put it on volts put one lead on the light nib were the bulb screws in and one one the screw part itself do you have 120 volts. if yes turn off power take a screwdriver a small flat head pull that nib out a bit they get compressed after some time. if no power you need to look at the wires in the fan one is for the light one is for the fan make sure you have a good connection. could also be the pull chain its self the pull switches do occationaly get stuck or break. and please if you feel overwhelmed call an electrician
good luck a journeyman electrician
Fans are not difficult to replace / install. The difficult part is the lifting and support part when connecting the wiring and securing the support in place. The main safety feature is to turn off the power at the circuit breaker or fuse panel, don't just use the wall switch.
If you can get two ladders in place and have someone hold the fan while you disconnect the support from the ceiling bracket and disconnect the wiring it is a very simple job.
Otherwise, you just have to take your time and make sure to follow the instructions and connect the house wires to the correct fan wires.
If you do not feel confident, then it is best to find an electrician or handyman who can do the job for you.
I just recently purchased a hunter ceiling fan w/light and remote. Had it installed and wall switch would not work, only remote. I contacted Hunter company directly about this problem and I was told that they redesigned their fans with remotes so that only the remote works for turning off power to fan. The person who made that made that BRILLIANT change should be fired. So to those of you who own a newer hunter an product with a remote ne your wall switch will not work tat s te reason why.
You need two switches. It sounds like the Electrician set up the junction box for two circuits(Lights and Fans). i say this because your supply has 4 wires, Red , Black, White and Bare. We may be able to oversome this with one Lutron Switch. Allow me to investigate, and I will be back.