I was just online havving entered my cc # for help with my Saeco Magic Deluxe and waited for 20 minutes for someone to help me and no one ever came online and my chat session expired.. Please call- 760-754-2120- thanks- Jim firstname.lastname@example.org.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Howdy, they don't have a central online parts distributor, but rather several physical locations throughout the states. I was able to get their customer service number, though, which may be of the best use to you.
Saeco Customer Service at 1.800.933.7876
No it cannot. I am not sure why you would want the water hotter. It is designed to be at the perect temperature for passing through the brew group for coffee brewing, its kind of a simple science. If your machine has been producing less hot coffee gradually, that marks an issue. Try descaling the boiler per the manufacturer's inscrutions even if the warning light isnt on. The other option is that the thermal fuse mounted to the boiler is bad and turns off the boiler prematurely, those cost about $15 and are simple to replace. Lastly, the boiler heating element may be 'burnt out' new boiler is $120+
Purchase the Saeco descaler. Mix solution accordingly. Pour into water tank. Run a cappucino cup full of water through the wand. Wait about 20 minute and repeat. Do this until all the water is gone in the tank. (Don't run all the water at once!). Rinse water tank well. FIll with clean water and run through the wand. I do this twice just to be sure I have gotten all the chemical out.
use a little steel wire in the hole in the pipe to remove old milk residue you dont have to go to deep in the pipe 1 or 2 inch inside you have to remove the black plastic piece that goes in the milk thanks pierre