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That problem have 2 causes..#1 is loose electrical connection inside or on the power cord..#2 is worn out carbon brush inside of vacuum motor..
Carbon brush is the one of the most serviceable parts of a vacuum cleaner because our vacuum cleaner motor is very hard working parts so the brush inside will possible worn or not connected to the armature of rotor...
Hey Lee, We had the same problem and after taking it to a service guy who didn't even want to LOOK at the vacuum, it occurred to us to plug the powerhead brush directly into the handle and it worked! So, we were able to determine that the problem was the tube - not the brush.
Is the brush roll not working at all? Check the teeth at the sides of the brush roll by opening up the electric head. If it has completely been destroyed you may have to buy another new head for it. Separate brush rolls are difficult to obtain and work out more expensive sometimes than the electric heads themselves.
You may have to contact the Electrolux cust services in your own country. Check by Electrolux.com
i found this part online- search for part # via an exploded parts diagram of your specific unit (via google)
i ordered 5 of them because it always breaks or pops out.
this is a nice machine with crappy parts.