Question about HP Pavilion dv6000z Notebook

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Upgrade Problems with Graphics

I downloaded many Windows Vista and other upgrades on my laptop the other day and after I did I cant set my resolution higher than 1024 by 768 pixels and when I open games it states that the hardware acceleration has a problem. The games are blurry. Also when I close my laptop screen, the computer doesn't shut off anymore. I tryed going back to a restore point but it didn't work. I need help getting rid of this problem, how do I take the upgrades off if needed or fix this problem? Thank you.
HP Pavilion dv6648se Entertainment Notebook PC widesceen

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  • Jendu Jul 18, 2008

    Downloading the Chipset and vidoe driver worked for the graphics but when I tryed to update the other drivers like the audio, then my headphone jacks wouldn't work, so I went back to the original and then they worked again. Does anyone know why I can't update anything without creating a problem?

  • Jendu Jul 19, 2008

    Thanks!

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Download both the chipset utility and the video driver for your video card. Upgrading the OS to Vista doesn't automatically install all the required drivers, the chipset should be installed before the video driver

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&product=3548381&lang=en

Other drivers may need and update, and they are also available at that link

Posted on Jul 18, 2008

  • IQUIT Jul 19, 2008

    If the audio drivers are working, then don't bother with updating them.

    In most cases, I'm a firm believer in the "If it ain't broke, don't fix it" philosophy of driver updates. I can't tell you how many times I've see a system fowled up by a driver update that was done "Because there was a new driver available" even though the system was working OK anyway.

    I'm glad to hear that the chipset/video driver resolved the display problem, and again, if the old sound driver works, life is good.


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