Question about Olympus VN-3100PC Digital Voice Recorder

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Olympus VN-3100PC Voice Recorder Problem

Suddenly stopped working for no apparent reason at all. Only had it for 2 months. "ERR" message on screen. When batteries reinstalled 'CHK" appears before "ERR" message returns. Nothing works and recorder is not recognised when connected to computer via USB. Hours of recorded music would like to retrieve. Thanks
I have the exact same problem as the other guys. When installing the batteries, I get a CHK flash then immediatly after that, an ERR message. This does not change if I replace the batteries.

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  • billy818 Jul 15, 2008

    have you found a solution yet?

  • elefant Jul 31, 2008

    I have the same problem. I recorded something and now only ERR apears on the screen. Cannot do anything! HELP!

  • richard6515 Aug 07, 2008

    I have the same problem. CHK when batteries installed followed by Err message which remains on

  • Anonymous Oct 11, 2008

    on the screen E RR no way of recording or playng also changing the batteries

  • hartman2020 Oct 24, 2008

    I tried the "mashing down the film" trick without success. Anyone else found a solution? (Mines the VN-3100 model)

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I fought with this machine for more than 9 months. And after playing with it today FINALLY got it working.

This is what I did:

Unscrew the faceplate. (Three screws. One is under the batteries).

Put the batteries back on.

Have the HOLD button on the normal position (down)

Press and hold the MENU/FOLDER button together with the STOP button

Press and hold the MENU/FOLDER button together with the DISPLAY button

You will see a GREEN light, then a RED light then a "FOR" message will appear

Press the DISPLAY button and after a few moments it will reset and ask you to enter the time.

GOOD LUCK. Let me know if it works for you.

HAVE A NICE DAY.


Posted on Feb 11, 2009

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I had the same problem with my Olympus VN-5000. I found a simple solution, which appears to reformat the memory (ERR means memory error). Press the STOP and DISP/MENU buttons at the same time for about 2 seconds, and then the display should show "FOR". It will supposedly erase the whole memory, but will at least make the device usable again. There is no need to take the device apart!

Posted on Dec 31, 2009

  • batapop May 17, 2011

    Thank you. Problem is solved.

  • Jean InhetPanhuis
    Jean InhetPanhuis Apr 30, 2014

    You are my hero thanks!!!!

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Don't give up hope !
Over the years I've had a couple of Olympus digital recorders & they both have given me the two error messages. Either 'err' or 'chk'. Sometimes the recorders will give you one message, then the other, or will simply give you one message either on constant display or blinking. I believe you can 'reset' any of the Olympus digital recorders by a combination of holding down two of the front keys. I sat for a half an hour & then suddenly one of the combinations worked. You can try the 'stop' key & the 'erase' key or the 'stop' key & the '-' (slash) key or any other two keys on the front. I have no guarantees that all your data will or will not be erased ! When I got the blinking 'chk' message on 11-4-08, I believe I pushed & held both the 'stop' & the '-' keys. Try ALL combinations of all the keys if those don't work. Don't give up !

Posted on Dec 04, 2008

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Solution: as i have found...
remove the 3 screws from the back of the recorder
1 is beneath the batteries
Remove the face plate
and press down on the thin layer of film stretching over the function keys with the batteries in it
Once you mash the air bubbles from the film the recorder will work once more... this worked for me
maybe it'll help you out

check it out gentlemen, i'm sorry that this web site sux and doesn't give a solution to your problems, you'd think because we went out and purchased this product with our hard earned cash that we'd get a logical explanation when something malfunctions on the product but i understand if that is asking to much... WHY would I want to pay however much for this product and then pay some website for the solution... this is simply puzzling... i'll bequiet now

Posted on Sep 22, 2008

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Make sure batteries are inserted correctly, else repair

Posted on Aug 20, 2008

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SOURCE: Olympus VN-3100PC Voice Recorder Problem

The ERR message can only be corrected by holding in the DISP/MENU and STOP buttons for two seconds, which results in all the material on the recorder being erased. It will say (FOR) for a few minutes while it is erasing everything, then will work again. Solution found at http://www.amazon.co.uk/Olympus-VN-2100-Digital-Recorder-microphone/dp/B000V3NTEU

Posted on Jun 24, 2009

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Posted on Jan 02, 2017

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Hello.

From FixYa Support: The "ERR" message reportedly means a memory error.

Please NOTE: This solution will wipe out the memory.

Press the STOP and DISP/MENU buttons at the same time for about 2 seconds, and then the display should show "FOR". It will supposedly erase the whole memory, but will at least make the device usable again.

Hope this helps.

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