Question about JVC XV-M567 DVD Player

2 Answers

Player doesn't recognize DVDs

When connected to the TV, the screen says "Now reading" and then stops (the same when no DVD is in the tray). I took it apart (because I like that sort of thing), and I found this information:

The DVD never spins. The trays (3 of them) will load the player, and the read head will move back an forth for placement, but the motor that drives the DVD (to spin it) never turns. I know very little about these types of motors, so I'm not sure what to do next. I'd really like to hear suggestions on this.

By the way, I spun the DVD by hand for awhile. I know I couldn't get the right speed, but I noticed that the "READING" message on the TV stayed as long as I spun the disk, so I'm convinced that the *only* problem is that motor or the power to it. I checked for cable problems and saw none.

Posted by Anonymous on

  • Anonymous Jul 16, 2008

    Dan, thanks for the suggestion.

    I disagree with your logic since the player seems to try to recognize the disk when I'm spinning it manually, but I tried your suggestion ... tested a music CD, and it didn't spin and wasn't recognized.

    I took the player apart ... down to the motor. I found the motor to be a RF-300S-12350 and found reference to this motor failing in other JVC products. I also learned from looking at it that it's a typical electric motor and *not* a stepping motor (which I thought it was). Using an OHM meter, I found no continuity ... bad for an electric motor. By this time, I'd already broken parts beyond repair, so I continued my research.

    After taking the motor apart (more damage that can't be repaired, I found that the brushes on the motor had warn away (which is likely the cause of the failure. If I had a new motor, I could probably fix this, but it's not worth the time or effort.

    If anyone wants what's left (only the motor is broken at this point), post a comment here and we'll work something out.



2 Answers

I have this same problem as Ketterling, but not as critical. After seeing the "No Disc" error I took unit apart. I could see the unit try to spin (sometimes), but would stop and get the error. I was fortunate that I could actually get it to work with a little help to the spindle assy (calibrated index finger-right hand). I could get it to work for a whole dvd, but it wasn't consistent. The problem returned and needed my assistance. I too have read this is a common problem for this model of DVD player (JVC XV M5658K and similiar models). I am looking for one of these motors (RF-300S-12350), but haven't found a solid supplier yet. Anyone actually buy and get one delivered to them?

Posted on Aug 31, 2008

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I hate to be the bearer of potentially bad news, but the problem is not likely the motor. The player attempts to detect a disc present, once that has been completed, the disc will be spun. Since you have the unit open, try cleaning the lens using a cotton swab and alcohol. Next try a music CD. If the CD will play but the DVD will not, the optics have failed and need to be replaced.

Keep us posted.

Posted on Jul 15, 2008

  • ABRsvcs Jul 16, 2008

    Well, I have repaired 100s of DVDs and CDs. Failing motors are rare. Yes this motor is a common one that should be readily available. Please note that the CD table height (the part that the DVD/CD sits on) is critical. There should be a small plastic height guide attached to the mechanism. It will look like the letter U. Detach this and place it between the CD table and the frame. That should give you the correct height. These motors are available using hte RF-300 number and run about $6 or so.




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