Question about Brother MultiFunction Center MFC-440CN All-In-One InkJet Printer

3 Answers

OUT OF MEMORY

When I send a fax, the transmission verification reports reads:

NG: POOR LINE CONDITION / OUT OF MEMORY

The recipient does not recieve the entire page. I have the same problem Out of Memory and Poor line condition HELP!!!!!!

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  • Anonymous Jul 25, 2008

    when I try to fax there is a memory full icon at the bottom of the screen

  • Anonymous Aug 07, 2008

    when i send a fax i get
    ng: poor line condition/ out of memeory


  • Anonymous Aug 23, 2008

    same thing here, out of memory......

  • 4herskin Aug 24, 2008

    Yes, ditto having the same problem

  • sueromei Aug 26, 2008

    UGGH!!! i Had to pay to fax stuff today at Staples!

    My brother 5440CN give me an "out of memory" error when i try and fax anything. The web site instructs you to turn off the FAX storage and/or print faxes that are stored but when i go there it says "no document" and the fax storage is turned to OFF.

    Other than that it works fine but i am about to throw it out the window!



    HELP!!!

  • johnverburg Nov 11, 2008

    I have the same problem, I called Brother Tech-Support last night, they said they are aware of the problem and that the only way to clear the memory is to leave it unplugged over night. I unplugged mine for 9 hours and got the same out of memory error, maybe I didn't leave it unplugged long enough. I will try to unplug it for a day and let you know how it goes.

  • rjheath Dec 01, 2008

    Same problem. No stored faxes; advanced fax options turned off; tried unplugging for maybe 10 mins. Has anyone have any luck with the unplug overnight suggestion?

  • jmcoutts Apr 30, 2009

    When I try to send a fax I get "NG: Poor Line Condition/Out of Memory"



  • rjheath May 11, 2010

    Any one had any luck with these solutions?

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3 Answers

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I found it to occur with only certain documents. Some that have graphics and colors will result in this problem. The resolution auto changes to "photo". When I send a plain document, or just black and white, its ok. Go figure.

Posted on Feb 15, 2009

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Try to set the handshake setting to BORCH. It will borch up the connection, but will work.

Posted on Nov 12, 2008

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Brother Tech-Support told me to leave it unplugged over-night. I unplugged mine ant 12:00 pm and plugged it in at 9:00 am the next day and it still didn't work, maybe you have to leave it unplugged longer, try 24hrs.

Posted on Nov 11, 2008

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1 Answer

OUT OF MEMORY


Hello laray7813,

Please visit this link to know exactky what NG means and how to solve it.
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000200/000009/faq000209_000.html?reg=us&c=us&lang=en&prod=mfc420cn_us&Cat=12

If this dosent work, let us know and we will find other solutions,
Dahaka

Jul 22, 2008 | Brother MultiFunction Center MFC-440CN...

1 Answer

Hi could you tell me how to print the report for sending please to keep as proof to a number it was sent


Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK). If you select On or On+Image, the report will print for every fax you send. If you send a lot of faxes to the same place, you may need more than the job numbers to know which faxes you must send again. Selecting On+Image or Off+Image will print a section of the fax's first page on the report to help you remember. NOTE:When the Verification Report is turned Off or Off+Image, the Report will only print if there is a transmission error, with NG in the RESULT column. 1 Press Menu/Set, 2, 4, 1. 2 Press ? or ? to select Off+Image, On, On+Image or Off. Press Menu/Set. 3 Press Stop/Exit.

Jul 21, 2011 | Brother MFC-620CN All-In-One InkJet...

1 Answer

HOW TO PRINT FAX CONFIRMATIN PAGE MFC440CN


Hi,

To print fax send confirmation report:

bet3_0.jpg

You can use the Transmission Verification Report as proof that you sent a fax. This
report lists the time and date of transmission and whether the transmission was successful
(OK). If you choose On or On+Image, the report will print for every fax you send.
If you send a lot of faxes to the same place, you may need more than the job numbers to
know which faxes you must send again.

Choosing On+Image or Off+Image will print a section of the fax's first page on the report
to help you remember.

When the Transmission Verification Report is turned Off or Off+Image, the Report will
only print if there is a transmission error, with NG in the RESULT column.

Apr 12, 2011 | Brother MultiFunction Center MFC-440CN...

2 Answers

HOW TO PRINT CONFIRMATION PAGE


Hi,

moz-screenshot.pngbet3_1.jpg

You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the time and date of transmission
and whether the transmission was successful
(OK). If you choose On or On+Image, the
report will print for every fax you send.
If you send a lot of faxes to the same place,
you may need more than the job numbers to
know which faxes you must send again.
Choosing On+Image or Off+Image will print
a section of the fax's first page on the report
to help you remember.
When the Transmission Verification Report is
turned Off or Off+Image, the Report will
only print if there is a transmission error, with
NG in the RESULT column.

Apr 12, 2011 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Can't send fax. Getting transmission verification report stating NG: poor line condition/ out of memory. HELP!!


There are two possible reasons why your printer display the error message.

1. Poor Line Condition
- electrical interference on the line -Make sure electrical or electronic appliances do not interfere with the printer's phone line
- poor line connection - If you have a phone try connecting it directly to line outlet. Listen to the dial tone, if you hear noisy and static, then you will need to call your local telephone company cause there is a problem in your phone line. If dial tone is clear and stable then try checking the telephone line cord that you use to connect your printer from the line outlet, replace if broken.
- alarm system or another device on same line, these interferes with transmission / reception of the fax machine. Try connecting the printer all alone and then try sending a fax.

2. Memory Full
- There is no space to store incoming fax messages. Delete all stored fax messages.

Apr 09, 2011 | Brother MFC 6490CW InkJet Printer

1 Answer

I can't send or receive faxes. I get a transmission verification report back that says poor line condition/out of memory. How do I clear the memory?


Noise - That's a problem for some of these. Try Brother for a firmware update first, a long shot... Try a DSL Filter even if you DON'T have DSL - Radio Shack, maybe wallmart, possibly your DSL carrier. If you have DSL, that's an almost gaurenteed problem with these! Other than that, check the connections at the back of the jack and at the demarcation point (box) outside your house. If you hear hum on your phones when no one's talking, you have other problems; solutions too numerous to list.
Memory - You may have some faxes stored because "print when recieved" is turned off. Look in the manual for how to print out stored faxes, some models will store faxes automatically when the ink or paper are out. DO NOT USE GENERIC OR REFILLED INK IN THESE!!! use only original Brother inks!!! Cheap on eBay sometimes, especially as a set. Make sure it says OEM not "made for/to fit" or "replaces". Brothers are very prone to clogging from from non-Brother inks.

Mar 20, 2010 | Brother MFC 420CN All-In-One InkJet...

6 Answers

Using MagicJack for faxing; however, Brother MFC 290C is stating poor line condition - why? Also say's low ink Magenta - would that create this problem?


I had the same problem trying to send out faxes out using my Brother MFC 7340. I use a magic jack phone line. Page 106 of the user manual says if sending via VOIP phone line, you should press menu, then 2, 0, 1 to select "Basic (for VOIP) mode. Then press ok. Then press stop/exit. This cuts the modem speed down to 9600 bps and turns ECM off. Then retry to send the fax. I did that and can now send and receive faxes.

Jun 06, 2009 | Brother MFC 420CN All-In-One InkJet...

4 Answers

OUT OF MEMORY


Just because you can hear fine when you call the same number and talk to the person there, does not mean a fax machine won't sense noise on the line. A fax machine is much more sensitive, and cannot have a lot of noise or it will not be able to render the image at the other end correctly. So have your phone company and the recipient's phone company check the lines for problems.

There is also the chance that the two fax machines cannot get along. We have clients that we cannot use our fax machine for, because it always generates a similar error to yours. If we go to the other side of our building and use a separate fax machine on a different line, it goes through just fine.


The other half of the error is out of memory. If you have not tried these ideas, try them also: To gain extra memory, you can turn off Fax Storage, print fax messages in memory or cancel a Delayed Fax or Polling Job. In general, shutting the unit off will purge most everything out of memory.



Nov 05, 2007 | Brother MFC 420CN All-In-One InkJet...

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