Question about Creative Labs ZEN V Plus MP3 Player

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Freezing up ive had my zen v plus for like 7 or 6 months because i got it from Christmas and it keeps freezing up so i let it die but when i recharge and then turn it back on it freezes again and i keep doing the same thing and i want it to stop please give me a solution

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  • ebackus Jul 18, 2008

    mine (zen neeon 6GB) keeps doing the same thing, it will try to open certain folders, sometimes it will, sometimes it freezes up and won't turn off until the battery dies and then when I recharge it it will work fine again FOR A WHILE... When it freezes up I try to plug it into my computer but it wont recognize it, I just wish it had a battery I could pop out to reset the damn thing when it does this. I used to have a zen neeon 5GB model and it did the same freezing thing on two songs, I took them off and it stopped freezing, but this one is almost full and I don't want to troubleshoot song by song, folder by folder, I don't want to reset it every time and have to reload the music every time, that's even more annoying than letting the battery die! Damn it. Just damn it.

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1 Answer

Grr someone better come up with a solution soon mines the same !just let the battery die

Posted on Jul 20, 2008

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I had the same repeating problem with my Zen V Plus 2GB. There is a tiny hole on the left side of the player, underneath the on/off switch. Stick a paperclip in there and press gently to reset your player. I lived for 6 months letting the battery wear itself out before I discovered this reset hole. I finally found the offending piece of music and deleted it from the player. I haven't had any problems with my Zen freezing since deleting that song. Pay attention to whether it always freezes on the same media, that might be the source of your problem.

Hope this helps!

Jun 27, 2008 | Creative Labs ZEN V Plus MP3 Player

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FROOZEN


Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update

Apr 22, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen v plus


Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update


good luck
please mark the post with a fixya


Feb 17, 2008 | Creative Labs ZEN V Plus MP3 Player

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Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960

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1 Answer

My zen v plus keeps freezing once comes on what should i do?


Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

Before returning the player, try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update.

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use an ac charger and do not put it in lock mode.

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