Question about Ricoh Office Equipment & Supplies
SC997 is an application error that seems to like to show itself on occasion, it's not considered serious. It tends to show up when scanning, and it basically means the copier couldn't do what you just asked it too. A hard power cycle clears it and in many cases it doesn't come back. I would ask your tech the next time he's out to update the firmware. The problem with that though is that your particular model uses the older flash cards to flash firmware and most techs don't have them or know how to use them.
Posted on Jun 18, 2009
That is the software defective code. I would recommend going to the manufacturers site and downloading the latest software for your scanner/printer. Remove the old software through add/remove programs then install the new software and you should be good to go. Hope this helps you....
Posted on Jul 15, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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