Returned from Iraq (1yr), icemaker is empty and does not work, water despenses in door for glass of water. Arm lever is down for ice sequence to initiate. Nothing happens. I can check to ensure that tube is not frozen, but how do I check that dual water valve is working correctly?
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Re: Kenmore side by side ice maker inop
Sorry to see that no one replied to your question, and I hope you figured it out already, but just in case... To check the valves, first unplug the refrigerator and open the back cover . Find the valves next to the water connection - probably two valves combined in one assembly. You should see two solenoid coils, with two wires to each coil. Disconnect one end of each coil. Check continuity with an ohmeter. If either coil is open, replace the entire intake valve assembly.
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In order to determine the problem you must check a few things:
1) Is there water in the ice tray? If not. verify the saddle valve is turned on, check the connection on the water valve, verify that there are no kinks in the inlet hose, and check he water filter to see if it is clogged.
2) Is the temperature correct? Make sure the fans are working properly and air is flowing. Verify the the frig and freezer are at the correct temperature and make sure the ice maker compartment door is sealing shut.
If these things check out ok, run an ice maker test. Make sure the ejector arm and feeler arm are in their original positions before beginning. If they are not:
1. Turn off icemaker and wait 5sec. 2. Turn on icemaker. 3. Wait until
feeler arm and ejector are back to original positions.
To begin the icemaker test: Press and hold the test button on the icemaker for 5 seconds. If the LED, feeler arm and or ejector does not return to to their original positions the problem is with the ice maker. The ice maker part number for your model is 5989JA0002G
1.Bad water valve located in the back bottom of refrigerator.
2. Frozen fill tube going into back of ice maker. (common problem)
3. Ice maker not cycling. Pour water into ice maker cavity until near filled.
Wait a few hours and see if it dumps.
4.In rare cases, the switch in the ice maker body fails. Ice maker will cycle but not tell water valve to refill.
You have a bad water valve . Both solenoids work independently of each other . 1 for the water dispensor and one for the icemaker .The icemaker when 5 degrees and harvests , tells the valve to give it water (electronically) .
There are usually two solenoids one for the water and one for the ice, you can trouble shot by switching the wires on the solenoids and see if you can still dispense water. If you can then the icemaker inside is where you problem is and it is easy to replace usually one elctrical connection and thwo maybe three screws and can be purchased online...
ok as far as the water in your door goes sounds like the micro switch is getting a little gummy and sticking this happens when people dump ice in sweet drinks and some splashes up locate the switch and spray a little wd 40 on it as to you ice it is on a separate valve as the water in the door so the water flow don't mean a lot in this case remove the front plastic cover on the icemaker and you will see a bunch of little holes make a jumper wire out #10 or 12 house wire strip about 1/4 inch off the ends an insert in the holes marked t&h this will start a test cycle make sure yuo hold the plastic insulation so you don't get bit if the ice maker starts cycleing remove the wire and watch for it to stop listen for the icemaker valve to open if the ice maker finishes and the valve didnt fill replace the water valves if the icemaker doesnt cycle and yuo may have to kinda twistm the jumper back and forth to get it to make contact depending on the gauge you used then replace the ice maker motor module if you hear the valve open and the ice maker doesnt fill check for a frozen ice fill tube that should do it