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The printer is not recognizing the black ink cartridge I put in. It only recognizes the color cartridge.

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  • Anonymous Jul 15, 2008

    printer stopped working

  • jim420f Jan 15, 2009

    HP Deskjet 6840 Inkjet Printer will not recognize new black ink cartridge. The printer only recognizes the color cartridge.

  • lamas222 Jan 26, 2009

    The ink cartridge is new, I even tried a different new one. No luck

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  • Master
  • 2,035 Answers

IS it refilled cart if yes then you need to use the original cart from Lexmark...



Good luck..

Posted on Jul 16, 2008

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1 Answer

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Make sure you do NOT have Use color cartridge for all black printing selected.

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