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With the handset
You can temporarily turn Off the microphone so that the person you are talking with cannot hear you.
1)Press menu/del during talk mode (while phone is in use).
2)Press ring/vol/? or ring/vol/? to move the pointer to Mute and then select/
Mute On and appear in the display. To cancel muting, repeat above step again when Mute
is set to on, Mute Off appears.
With the base
While using the base speakerphone, press mute on the base to turn Off the microphone.
Press mute again or press (speaker) to cancel muting.
Yes, there is a speaker option. Holding the phone in your hand look down to the lowest row of buttons - below the * 0 # buttons. There are four buttons: from left to right they are SPEAKER; PAUSE/REDIAL; REMOVE/MUTE; and, INT (INTERCOM.) Pressing the left/SPEAKER button one time turns on this feature. Pressing this button turns OFF this feature. Hope this was helpful.
There is a speaker test you can do. Press the feature button then on the dial pad press 805 followed by the # key or the next key until you see speaker test in the display. Press the test key or the hold button to start the test. You should hear a page tone at maximum volume. Press any button to end the test, the volume will return to its previous level.
The phone is mute by pressing the handsfree/mute button(bottom left button). sometimes the button labels do not match the feature that is programmed for the button. Press feature * 0 and any button to see what feature is programmed on the button.
[Mute /Auto Answer] is a dual function button.
Mute flashes when it is on and Auto Answer lit solid. Both of these features toggle on and toggle off. Auto Answer will turn on and off during the on-hook condition. Mute is employed during call.
If these lights are not associated with the Mic working, you may have a bad set.