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I renewed symantec anit-virus on5/2/08 then symantec anti-virus automatically renewed on 5/23/08. HELP!! I don't need two subscriptions. I want a refund for one of them. Thank you Geraldine AHUGHES

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Go to Symantec.com and under your account settings remove the option to automatically renew your subscriptions.

Posted on Jul 15, 2008

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My update last month has caused numerous message problems and doesn't seem to absorb that I did in fact update my subscription. HELP.


Well, when you renewed your subscription online, you just renewed it on the symantec end. So what you need to do next is open your Norton program, and go to "My Norton Account" or "subscription". Then you need to sign into your norton account from within the Norton Application and it will update your subscription status.

Apr 15, 2009 | Computers & Internet

1 Answer

I cant access anything. anti virus software keeps coming up saying I have 25 serious threats and wants me to buy it. What is going on ? do i need to buy it?


If you can, disconnect the network cable from your computer to stop the virus/trojan from getting to other systems. Let the virus software do it's thing. If you don't have any anti-virus software loaded or haven't renewed your subscription, get that done first. There's lots of sales going on right now and any anti-virus program is better than none. Sometimes it will take several passes to get all of it cleaned.

Nov 30, 2008 | Computers & Internet

1 Answer

Attempt to renew norton anti-virus subscription fails. need simple way to accomplish this. P L E A S E.


Symantec definitely has had problems with their subscription system in the past. Chat with their tech support for the quickest resolution.

Oct 31, 2008 | Computers & Internet

2 Answers

Message says my subscription has expired? I purchased Internet Security from Nortons on 12/7/07 why has it expired? It appars I am no longer protected and do not understand why this is.


Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
http://free.avg.com/ww.download-avg-anti-virus-free-edition
Please rate my answer
Thanks

Sep 27, 2008 | Computers & Internet

2 Answers

We are a Church and do not have a credit card to enable me to renew Anti Virus Protection online. Is it possible to be billed and pay by cheque?


Do not renew your subscription. I am guessing it is Norton(Symantec) or McAfee, unfortunately both of these once reputable anitivirus applications have become loaded with a lot of intrusive software that eats up system resources and slows your computer down.
Use a free antivirus application like AVG, Avast or NOD32. These free applications are just as good if not better to be honest, than either Norton or McAfee.
Here is a link to download the free version of AVG 8.0.
http://www.download.com/1770-2001_4-0.html?searchtype=downloads&query=avg%208.0%20free&tag=srch
I am the securities moderator on another forum and AVG is by far the most popular antivirus package.

Sep 03, 2008 | Computers & Internet

1 Answer

I have a confirmation of renewing my subscription with Symantec--order number 9532099641--on August 9, 2008, but when I got on my computor this morning....it flashed on the screen that my protection had...


your symantec has been expired (this is because you are using a free software of semantec)

reinstalling it would help solve your problem and make sure to update it regulary.

thanks... :)

Aug 28, 2008 | Computers & Internet

2 Answers

Unable to enter Subscription Key/Renewal Code


The renewal should be under the help tab of the internet security main screen. After renewing, U should get an email with the new code to enter.

May 26, 2008 | Computers & Internet

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