Yes of course. The latch system is designed to keep it from cooking with the door open.
If the latch is broken, it will not activate the door switch, which is used to tell the oven it is closed.
We have critical safety & disassembly info (including a how-to video) at our site, linked here.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
There may also be a "mini-manual" hidden inside the unit behind the
control panel or hidden on the left side behind the grille, which is
very helpful when troubleshooting & testing.
Please write back with your brand and model number if you need further help.
We're happy to help you and we'd appreciate your
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If the microwave door won't open the open lever might be broken. This part can be replaced separately.
Enter your model number to see parts for your microwave.
If the microwave door won't open the door spring may have broken. The door spring is located inside the door and keeps downward pressure on the door hook.
Enter your model number to see parts for your microwave.
If the microwave door won't open the door latch might be broken. The door latch is inside the microwave. The door hook, which is part of the door, engages with the latch to keep the door closed during operation. If the door latch or actuator breaks the door may not open.
Enter your model number to see parts for your microwave.
If the microwave door won't open the door hook might not be releasing properly. The door hook is installed inside the door and normally releases when the door is opened. The hook is made of plastic and will break over time. When this happens it will need to be replaced, it can't be repaired.
Enter your model number to see parts for your microwave.
If the microwave door won't open the button spring might be broken internally. The button spring can be replaced.
Enter your model number to see parts for your microwave.
If the microwave door won't open the button might be broken internally. The button can be replaced.
Enter your model number to see parts for your microwave.
If the microwave door won't open the handle actuator might be broken. This is a plastic part which can become brittle over time. This part is connected between the door button and the door latch assembly.
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I have already fixed the problem but thanks for giving us all an explanation. It will help someone else down the line.
Thanks.
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