- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I advice you to contact service if it has guarantee. This seems to be a psychological problem about your oven(!). Technical person need to do an electronic research surgery on its board to see if there is any wrong thing.
There really shouldn't be a correlation between the metal ring in the oven cavity and the erratic operation of the control board. Although it might seem suspicious, what happens inside the oven cavity stays in the oven cavity.
There is a GE/Kenmore recall: http://injurylaw.reganfirm.com/2007/12/articles/defective-products/cpsc-notice-ge-ge-profile-kenmore-microwave-ovens-recalled/. I don't know if your relative's models are involved. I suggest that you file an incident report with the Consumer Product Safety Commission.
I have the exact same problem with my Kenmore Microwave model 721 that we bought in October of 2005. The Fan will just randomly turn itself on even when we are not cooking. It has been doing this for the last few months and is starting to become more frequent. There is no way to turn it off except to unplug it for several hours. Was there a recall for this defect ?
My Magic chef Microwave also starts by itself the the keyboard locks up.
We have had this unit for 4 years with no problems. I called Magic Chef and they are sending me a new brain for the unit and then someone will come to my home and repair it. NO CHARGE! I am very pleased that they are backing their product like this. God Belss America
Your problem is due to the "magnetron" arcing to the wave guide within the microwave. Picture someone arc-welding stuff together inside the microwave casing, that's essentially what's happening. It is a fire hazard and you should stop using the microwave immediately. As far as I know, there isn't a recall on that particular model (though there was on another similar Kenmore/Whirlpool model) so if it's out of warranty, you're out of luck.
Time for a service call. Should not turn on by itself at any cause.
Circuit board is my guess. May be cheaper/easier to get new microwave. My first one lasted about 15 yrs--and the circuit board (touchpad) died. Bought new microwave oven.